Assistant Property Manager II

Assistant Property Manager II Job Type: Full‑Time Pay Rate: $61,000 - $70,000/yr. Position Hours: 35 FLSA: Exempt Reports To: Property Manager EEO: Administrative Support Workers Schedule: Monday through Friday, 9:00 am – 5:00 pm Position Description The Assistant Property Manager II will assist in all aspects of the administration and property management of the building, with the goal of enabling residents to live permanently and as safely and independently as possible. This full‑time, onsite role requires a minimum of five days a week. Responsibilities Build and maintain building management, supervising front desk personnel, ensuring 24‑hour coverage, training in de‑escalation and communication techniques, and maintaining professionalism. Process leave time requests, timesheets, and ensure timely submission. Ensure the front desk area is clean and stocked, and all supplies and forms are maintained. Supervise maintenance and administrative staff; act as Property Manager during their absence, including overnight and weekend on‑call duties. Process rent bills and receipts using RealPage; process rent payments promptly. Prepare and process Section 8 and LIHTC initial, interim, and annual certifications, ensuring they are completed on time. Follow up with applicants, residents, and third parties for required eligibility documentation within required time frames. Create and maintain a system for tracking income certification requirements and deadlines in accordance with LIHTC, Section 8, SCRIE, and DRIE. Maintain accurate lease and income verification files, paper and electronic, for each tenant and keep files ready for audits. Assist the Property Manager with lease renewals and move‑in/move‑out activities in accordance with LIHTC, DHCR, and Section 8 regulations. Enter lease information, tenant income, payments, and produce tenant receipts, arrears reports, vacancy reports, and ledgers using RealPage. Monitor and ensure correct LIHTC and Section 8 rents and utility allowances are applied; track, report, and reconcile subsidy payments from sources such as HPD. Assist tenants with rent ledgers, verification letters, and correspondence to agencies. Address rent arrears with written correspondence and develop action plans, including payment plans or legal referrals. Assist with staff meetings, tenant/staff complaints, and performance evaluations. Coordinate with social service staff on tenant issues and ensure incident reports and resident lists are forwarded appropriately. Assist Manager with office functions, including responding to building violations, contractor coordination, and preventative maintenance checklists. Conduct regular inspections of building systems (boiler, elevator, plumbing, sprinkler, etc.) and maintain maintenance manuals. Enforce recycling, garbage, and exterminator lists and keep supplies stocked. Assist in drafting correspondence, emails, faxes, memos, and notices. Take and maintain minutes of meetings, manage office lists, ordering supplies, and document vendor repair work. Maintain tenant files: leases, certifications, incident reports, legal correspondence, work orders, and reports. Purchase physical goods, process invoices for payment, and distribute employee checks. Qualifications High School Diploma, GED, or equivalent education and experience. Two (2) years of comparable experience in supportive housing, property management, or related field working with a diverse or special needs population. Working knowledge of LIHTC, Section 8, DHCR, NYC 15/15, ESSHI, SCRIE, and DRIE requirements. Strong communication, math, and computer skills; proficiency in Microsoft Word, Excel, and Outlook. Ability to perform physically and mentally and to demonstrate flexibility and initiative, work independently or as part of a team, and maintain organization. Spanish proficiency preferred; English reading, writing, and speaking required. Physical Requirements On‑site work; frequent standing, walking, and bending; ability to lift up to 25 lb. Benefits Overview Westside Federation for Senior & Supportive Housing offers comprehensive benefits including Medical, Dental, Vision, 403(b) retirement savings, Flexible Spending Accounts, Life & Disability, Employee Assistance Program, commuter benefits, and paid Federal holidays, vacation, and sick time. EEO Statement WSFSSH is an Equal Opportunity Employer (EEO); employment is based on qualifications, without discrimination on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition, or carrier status, or any other protected characteristics as established by law. #J-18808-Ljbffr