Benefits Coordinator

Job Description

Job Description

We are looking for an experienced Benefits Coordinator to provide onsite support for a government organization in Clearwater, Florida. This Long-term Contract opportunity is well suited for someone who can guide employees and retirees through benefit selections with accuracy, professionalism, and a service-focused approach. The role will play an important part in supporting open enrollment activities and ensuring benefit changes are handled efficiently.

Responsibilities:
• Meet individually with employees and retirees to explain available benefit options and help them make informed enrollment decisions during open enrollment.
• Respond to questions related to health coverage, dental plans, life insurance, retirement-related benefits, and other available programs in a clear and detail-focused manner.
• Enter and update benefit elections and qualifying life event changes in Workday while maintaining a high level of accuracy.
• Support retirees with benefit selection paperwork and document conversations and outcomes thoroughly.
• Review submitted materials for completeness and confirm supporting documents, including Power of Attorney records when required.
• Maintain organized benefit records and ensure all updates are processed within established timelines.
• Use Excel to track enrollment activity, monitor outstanding items, and assist with routine administrative tasks.
• Collaborate closely with the HR and benefits team to create a smooth and positive enrollment experience for participants.
• Adjust availability during peak open enrollment periods to accommodate scheduled employee appointments as needed.• Prior experience in benefits administration or open enrollment support is required.
• Practical experience using Workday to manage benefit enrollments and related updates is required.
• Strong verbal and written communication skills with a customer-focused approach.
• Ability to explain benefit programs clearly to employees and retirees with varying levels of familiarity.
• Basic proficiency with Microsoft Excel for tracking and administrative support.
• Strong organizational skills and careful attention to detail in processing sensitive information.
• Experience supporting benefit areas such as COBRA, leave of absence, compensation and benefits, or retirement programs is valuable.
• An active 2-15 or 2-40 Insurance License is preferred, but not mandatory.