Business Controls Lead

BUSINESS CONTROLS LEAD WHAT IS THE OPPORTUNITY? 1LOD operational risk support responsible for ongoing day to day risk activities. The primary responsibility for this role is identifying, assessing, monitoring, and reporting all key risks. Assists operations managers with monitoring of business risks and controls. Coordinates Risk Registers to support the overall Risk and Control Self-Assessment. Will work with business partners and risk units to help prepare for testing, audits and other related risk activities. Provides risk management expertise while working with operations managers and other 2nd line risk partners (to include Operational and Enterprise Risk Management teams, Regulatory Compliance, Business Continuity, IT Risk, Third Party Risk, Corp. Security, etc.). Also responsible for promoting risk awareness within their own Business Unit. WHAT WILL YOU DO? Works with unit Operations Managers to identify, design, document and implement appropriate controls within the organization. Act as subject matter expert for the activities performed in the respective division and their associated risk exposures. Provides advice, support, and strategies to Line of Business units on regulatory interactions as applicable. Build, coordinate, and lead monthly risk working groups to show thematic trends, themes, testing and audit updates, and business needs regarding risk program maturity in conjunction with key objectives. Adhere to a consistent approach in executing key program components for all operational risks, including Risk and Control Self Assessments (RCSA’s), Key Risk Indicators (KRI’s), Issue Management and Operational Losses. Ensure business/strategic plans are consistent with the Risk Appetite Framework and organizations KRI’s and KPI’s. Builds and sustains effective relationships across the enterprise. Stays abreast on specific reporting standards, department reporting requirements and bank changes/enhancements. Provide guidance and leadership on relevant risk and control matters such as monitoring operational developments and providing updates to appropriate managers, and research and prepare for resolution. Coordinate the completion of issues and action plans and providing status updates of open/closed issues to owners and leadership. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent. Minimum 6-8 years of experience working in financial industry, preferably in a regulatory-facing role. Minimum 6-8 years of experience in banking operations, compliance and/or risk management activities. Additional Qualifications Minimum 3 years of operational risk management control design, testing, and/or auditing in a financial institution. Minimum 3 years of advanced level experience in Microsoft Office, including Word, Excel, Access and PowerPoint. Strong interpersonal, influencing, and communication skills with an ability to interact effectively with stakeholders and regulators, as well as effectively building relationships within the Bank. Exceptional writing skills, with ability to synthesize complex concepts and translate into effective presentations to external regulators and Senior Executives. Working knowledge in a broad range of risk management disciplines including credit, financial, supply chain, market, and operational risks. Autonomous, detail oriented and highly motivated with the ability to work independently as well as collaboratively. Experienced in interaction with senior management, project and time management, and issue management with excellent organizational, follow-up and time management skills. Demonstrated ability to think critically and facilitate change through collaborative effort. Strong interpersonal, verbal, and written communication skills. Self-motivation, discipline, task focus, the ability to structure and present work and a proven record of delivering high quality results within strict deadlines. Must have the ability to work on multiple projects simultaneously and prioritize several concurrent initiatives, both individually and for leadership. WHAT'S IN IT FOR YOU? Compensation Starting base salary: $77,000 - $143,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date. Generous 401(k) company matching contribution. Career Development through Tuition Reimbursement and other internal upskilling and training resources. Valued Time Away benefits including vacation, sick and volunteer time. Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs. Career Mobility support from a dedicated recruitment team. Colleague Resource Groups to support networking and community engagement. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. Careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job. #J-18808-Ljbffr