Solutions Engineer

Solutions Engineer (SE)

Our Global Enterprise Segment desires to bring onboard a passionate Solutions Engineer (SE), who will be a trusted advisor and partner to our top Enterprise Customers in the Charlotte region. You will look to develop the technical relationship with your customers every single day. Come be a Collaborator, a Consultant, and a Visionary.

You will collaborate with the Account Manager to recommend and lead solution development, including demonstrating replicable architectures and researching customized solutions. You will provide an architectural perspective across the Cisco product portfolio and can use your technical specialization for specific opportunities.

You are passionate about the customer experience and excited about new technology. You have the understanding and are conversant about company, competitors, technologies, solutions, product strengths, weaknesses, opportunities, and threats. You possess a deep understanding of the customer business model and common financial challenges, with the ability to frame Cisco offerings in terms of business drivers.

In this role you will:

• Assist with the development of formal sales plans and proposals for assigned opportunities.
• Build a consultative relationship with the customer and collaborate with Product teams to develop customer-focused architectures driving industry-wide innovation.
• Lead the architectural sales motion associated with Cisco's technology strategy in alignment with key business drivers and market issues for individual customers.
• Identify top opportunities and design top-down future state architectures and associated Cisco technical strategy.
• Build creative architectural solutions to take on customer business problems.
• Deliver and/or support delivery of technical presentations to customers, as well as demonstrate business relevance to executive stakeholders.

Minimum Qualifications:

• Relevant networking/telecommunications/datacenter industry-related experience as well as Cisco product experience or relevant experience in key competitor offerings in the technology area.
• Pre-Sales experience with knowledge of baseline SE/SA skills and in-depth knowledge in at least one adjacent technology including Data Center, Security, or Route/Switch/Wireless.
• Excellent technical consulting skills, including the ability to define trade-offs, ask probing questions, and incorporate Cisco solutions into a broader technology environment.

Preferred Qualifications

• BS/BA or equivalent experience
• Proven technical aptitude with relevant Industry Certifications
• Prior experience working with enterprise and manufacturing customers will be beneficial.
• Excellent written and verbal communication, listening, and strong presentation skills.
• Strong problem-solving skills: ability to assess a problem and plan an effective course of action.