Receptionist

Job Description

Job Description

Starting hourly wage: $24.00

We are seeking a professional, friendly, and organized Receptionist to serve as the first point of contact for visitors, clients, and employees. This individual will play a key role in creating a welcoming office environment while providing administrative and front desk support. The ideal candidate has strong customer service skills, excellent communication abilities, and a willingness to work collaboratively as part of a team.

Key Responsibilities:

Front Desk & Customer Service

• Provide professional front desk coverage during business hours.
• Greet and assist visitors, guests, and clients in a friendly and courteous manner.
• Validate guest parking as needed.
• Accept and distribute deliveries and packages.
• Maintain a clean, organized, and welcoming reception area.
• Assist employees with general office needs and inquiries.
• Serve as backup support for the Edwards Companies Receptionist.

Phone & Communication Support

• Answer and direct incoming calls through the IBP phone system.
• Take accurate messages and route inquiries to appropriate departments.
• Maintain a professional and customer-focused approach in all communications .

Mail & Office operations

• Sort and distribute incoming mail.

• Process and prepare outgoing mail, including running postage.

• Assist with stocking kitchen, breakroom, and office supplies as needed.

• Keep the boardroom clean, organized, and fully stocked for meetings.

• Assist with conference room scheduling and coordination.

Administrative Support

• Maintain and update the Support Group Extension List.

• Provide administrative assistance to the Front Office Supervisor and Office Administrator.

• Support various office projects and duties as assigned.

Qualifications:

• High School Diploma or equivalent required.

• Professional and friendly demeanor with a commitment to exceptional customer service.

• Strong customer service and interpersonal skills.

• Ability to work effectively both independently and as part of a team.

• Proficiency with computers, office software, and multi-line phone systems.

• Excellent verbal and written communication skills.

• Strong organizational skills and attention to detail.

• Effective time management skills with the ability to prioritize multiple tasks.

Preferred Traits

• Positive attitude and willingness to help others.
• Dependable, punctual, and professional.
• Ability to thrive in a fast-paced office environment.
• Strong problem-solving and multitasking abilities.

This is an excellent opportunity for someone looking to begin or grow their administrative and office support career while gaining experience in a professional business environment.

Why we love it here
At IBP, we invest in all of our employees. That means robust benefits (medical, dental, vision, short- and long-term disability, accident, and critical illness, company-paid life, and retirement plans), paid time off, and the IBP Foundation, which offers scholarships, emergency assistance, and volunteer matching for everyone in the IBP family. We pride ourselves on supporting our teammates’ pursuit of additional training and certifications beyond what we provide by paying for those opportunities.