Evening Telecom Support Analyst: SMPP/NNID & Deliverability
Bandwidth Recruitment
Bandwidth is seeking a Product Support Analyst to be the first point of contact for customers with SMS/MMS issues, focusing on basic troubleshooting, query resolution, and monitoring message deliverability. You will work the second shift (11am–8pm EST) and collaborate with senior team members to escalate complex problems and improve support efficiency. Responsibilities include provisioning NNIDs, reporting on service performance, and coordinating with developers to relay user feedback. #J-18808-Ljbffr Bandwidth Recruitment
Vacancy posted 1 day ago
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