Director, Operations

About the Role Insight Global is assisting a client in identifying a Director of Operations to lead deployment execution across its growing multi-state tower crew business. This role is responsible for day-to-day crew oversight, scheduling, subcontractor management, and field-level issue resolution. It’s ideal for someone who enjoys being in the thick of operations – coordinating resources, solving real-time problems, and building scalable systems from the ground up. You would oversee 6-7 direct reports including a few Construction Managers as well as a Field Ops Manager and GM. Your entire LOB would consist of about 20 crews and would be around 70 employees and would report directly to the CEO. Responsibilities Oversee and scale U.S. field operations (crew performance, safety, logistics) Standardize and streamline processes across regions Build and manage mid-level operations team Lead compliance, vendor management, and procurement Support ESOP communication and HR coordination Qualifications Senior leadership experience in telecom, construction, or field services Proven success scaling field operations Skilled in logistics, workforce management, and financial oversight Familiarity with compliance and safety regulations Entrepreneurial mindset; strong communication and team-building skills Required Skills Strong management and operations experience within the Telecom field 5+ years in telecom, tower services, field ops, or infrastructure deployment Experience managing crews, vendors, or subcontractors Demonstrated ability to lead field operations at scale and drive accountability Hands-on leadership style with a builder mentality Ability to read and interpret Construction Drawings, MOP’s, and Structural analyses Familiarity with 5G/4G/LTE technologies Preferred Skills Experience with Ericsson, AT&T, or similar tower ecosystem players Familiarity with AI-supported scheduling tools or workforce platforms Military logistics or multi-site field rollout experience #J-18808-Ljbffr