Culinary Supervisor - Loews Hotels Universal Orlando

Job Description

Job Description

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.

Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our ”power of we” culture.

Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?

• We offer excellent benefits and perks including one free meal per shift and free theme park access.
• We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.
• We embrace diversity at our core and offer the opportunity for all team members to reach their potential.
• We invest in training and development opportunities for all team members.
• We promote social responsibility by being a good neighbor in the community.
• We care for you, just as we care for others.

Who We Are : Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here ; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

This position assists the Culinary Management team with the daily operations of the kitchen, ensuring quality of food, staff efficiency following safety and sanitation standards. Also assists Management with staffing, training, and scheduling.

Qualifications:

• 3-5 years supervisory experience in upscale, high-volume hotel preferred.

• Experienced in ingredients, techniques, and operating Combination Ovens, Fryers, Grills, Griddles, Food Processors, Mixers, Slicers, Steamers, Sous Vide Machines, and Walk-in Coolers.

• Thorough knowledge and understanding of Food Service Sanitation Standards.

• Certification as” Food Service Manager” or other, as required by State County or Local regulations.

• Effective leadership, organizational and communication skills.

• Culinary degree or equivalent formal training preferred

• Excellent guest service skills.

• Ability to regularly push, pull, lift up to 50 lbs

• Ability to communicate effectively in English verbally and written with team members, leaders and guests required.

• Must be able to work a flexible schedule, nights, weekends and holidays as required.

Key Responsibilities:

• Supervises kitchen activities to maintain high-quality food production and service delivery.

• Maintain inventory levels by ordering products from the storeroom to support daily kitchen operations.

• Ensure security, proper use, and control of operating supplies and equipment.

• Follows New Hire Training program in accordance with hotel policy.

• Attends all required hotel meetings to stay informed about in-house activities, promotions, upcoming events, and maintain effective communication with other hotel departments.

• Assist with departmental meetings as needed to keep team members updated on hotel information and activities.

• Promotes and applies teamwork skills at all times.

• Promptly report concerns or significant matters to Management.

• Maintain a polite, friendly, and helpful demeanor towards guests, management, and fellow Team Members.

• Executes emergency procedures in accordance with Loews Hotels standards.

• Complies with required safety regulations and procedures.

• Maintains cleanliness and excellent condition of equipment and work area.

• Complies with Loews Hotels standards, policies and rules.

• Other duties as assigned.

Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.