Customer Care Supervisor
$17 - $18 per hourCanine Cabana LLC
Job Description
Job Description
Location: Riverview, FL 33569
Is it your dream to work with people and animals? Do you love to help people and have a positive can-do attitude? If so, read on! We are looking for an experienced Customer Care Supervisor to lead our front desk and reservations team. This role is responsible for delivering exceptional customer service, managing daily operations, and developing a high-performing team in a fast-paced pet care environment.
We pay a competitive wage of $17-$18/hour based on experience and skill level. We also offer sick time, paid time off, health insurance, 401 K match, Employee Assistance Programs, discounted services and more. If you love people and are looking to work for a growing, fast paced pet care facility, apply today!
Responsibilities
- Lead and support Customer Care Associates and Reservation Specialists
- Deliver excellent customer service and oversee client interactions
- Manage reservations, invoicing, payments, and client records
- Monitor capacity, waitlists, and daily front desk operations
- Handle client concerns professionally and escalate when needed
- Hire, train, coach, and evaluate team members
- Create schedules and ensure proper staffing coverage
- Maintain accurate records and ensure policy compliance
- Support marketing efforts, events, and client communications
Qualifications
- 2–3 years of leadership or supervisory experience
- 1–2 years of customer service experience (payments preferred)
- Strong communication, organization, and problem-solving skills
- Ability to multitask in a fast-paced environment
- Reliable, professional, and team-oriented
- Comfortable using new systems and technology
WORK SCHEDULE: 8 hour shifts 5 days a week. Must be open weekends and holidays. Possible shifts can include 6am-3pm, 8am-5pm, 10am-7pm.
Vacancy posted 22 days ago
Similar jobs that could be interesting for youBased on the Customer Care Supervisor in Brandon, FL vacancy
$16 - $35 per hour
...Hilton is seeking a Front Desk Supervisor to oversee front desk operations and ensure guests receive excellent customer service throughout their stay. The Front Desk Supervisor assists with daily front desk operations, supports Front Desk Agents during busy shifts, handles...SuggestedHourly payFull timeShift workNight shiftAfternoon shiftHilton
Brandon, FL1 day ago- ...This is a Hybrid/Remote Role in the state of Utah The Customer Care Center Team Supervisor oversees and assists customer service employees in the performance of their job duties such as responding to customer inquiries and resolving issues or complaints. Supervisory Responsibilities...SuggestedWork at officeRemote work
GrabJobs
Tampa, FL15 hours ago - A leading insurance brokerage firm in Florida is seeking a Commercial Lines Account Manager to support producers in developing and servicing accounts. The role involves marketing new business and ensuring successful policy renewals while maintaining strong client relationships...Suggested
$93k - $171.3k
Position Summary The Specialist Manager, Government Client Contracts Management supports strategic federal contract administration activities across complex, high-value engagements that directly affect revenue generation and retention. This role advises account leadership...SuggestedContract work$17 - $18 per hour
Canine Cabana in Riverview, FL seeks an experienced Customer Care Supervisor to lead our front desk and reservations team in a fast-paced pet care environment. This role delivers exceptional service, manages daily operations, and develops a high-performing team. We offer...Suggested- ...Manager to oversee operations during shifts, ensuring adherence to cost controls and inventory management. You'll set the example for customer relations and operational policies. The ideal candidate will manage the store team with strong communication skills, ensuring...Shift work
- ...Jamie Pelzer - State Farm Agent in Tampa, FL is seeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive customer experience. The role emphasizes communication, organization, and coordinating customer interactions in a fast-paced environment...
Jamie Pelzer - State Farm Insurance Agent
Tampa, FL2 days ago - ...financial statements. Provide on-going training to ensure all assigned employees are aware of and comply with company, government and customer regulations, policies, work procedures, instructions and deadlines. Track and communicate goals for individual and department...Work at officeLocal areaRemote work
FirstService Residential Careers
Tampa, FL1 day ago - ...financial statements. Provide on-going training to ensure all assigned employees are aware of and comply with company, government and customer regulations, policies, work procedures, instructions and deadlines. Track and communicate goals for individual and department...Work at officeLocal areaRemote work
FirstService Residential
Tampa, FL4 days ago - ...Scaling product delivery for multiple products across multiple lines of business lines in HAS is a critical success factor driving customer satisfaction and revenue growth. The role will build repeatable, efficient, and scalable processes to support business expansion...Remote work
$3,500 per month
...for six-figure earnings for consistent performers Ideal Candidate Comfortable with frequent U.S. travel Strong interpersonal and sales skills Motivated, coachable, and adaptable Prior experience in sales, customer service, or spa environment preferred...Full timeFor contractorsDermaVe Spa
Tampa, FL4 days ago$3,000 per month
Travel Sales Manager $3,000 Base + Uncapped Commission + Monthly Bonus + Company Car + Paid Travel & Hotel + Growth Opportunities Are you a high-performing sales leader with a strong ability to drive revenue, lead teams, and sell premium services? We're hiring a Senior...Flexible hoursDermafix Spa
Tampa, FL1 day ago$3,500 per month
...and compliance standards Maintain a high-energy, performance-driven approach every day Qualifications Experience in sales, customer service, hospitality, or related client-facing roles Strong communication and relationship-building skills Comfortable...Full timeFor contractorsRemote workDermaVe Spa
Tampa, FL4 days ago- ...minimal guidance. ~ Ability to communicate effectively and persuasively in writing. ~ Demonstrated experience providing exceptional customer service with senior level leaders ~ Basic understanding of financial concepts and markets ~ Strong abilities multi-tasking and...For contractorsWork at officeLocal areaFlexible hours
Wertz York Capital Management
Tampa, FLmore than 2 months ago - ...Beyond Business Hours leadership team to develop and execute after-hours processes that ensure a seamless 24/7 experience for our customers. Play an integral role in the Client Success forecasting process and drive team accountability to targeted volume, margin, and revenue...Work experience placementCasual workWork at officeLocal areaImmediate startRelocationRelocation packageDay shift
$10 per hour
...business unit. Work closely with the Solutions Leader to build customized solutions pitches for the target account and driving the revenues... ...benefits: Long‑term/Short‑term Disability Health and Dependent Care Reimbursement Accounts Insurance (Accident, Critical Illness ,...Full timeTemporary workInfosys
Tampa, FL1 day ago- ## Customer Care Manager IIApplylocations: Riverview, FLtime type: Full timeposted on: Posted Todayjob requisition id: JR9141Build a Career That Builds Your Future — with PulteGroup!Welcome to PulteGroup where we believe in building more than just homes—we believe in building...
$115k - $140k
CRYSTAL HOSPITALITY GROUP Traveling Project Manager Salary: $115,000 – $140,000 | Full-Time | Nationwide Travel Required ABOUT CRYSTAL HOSPITALITY GROUP Crystal Hospitality Group is a fast-growing, entrepreneurial commercial general contractor specializing in...Full timeFor contractorsFor subcontractorCrystal Hospitality Group
Tampa, FL2 days ago- Rival is seeking a Director of Client Success for its produce and floral division based in Tampa, FL. This leadership role involves driving performance, operational strategy, and fostering relationships with premier clients. Your background in perishable logistics and leadership...Casual work
- Arrive Logistics is seeking a Director of Client Success for our Tampa, FL office, focusing on our produce and floral division. This role will lead the Client Success Department, ensuring operational strategy and growth through effective team leadership and collaboration...Work at office
- Safety And Health Specialist You will provide support to the Project Staff and the Concrete Strategies safety team in an effort to execute corporate safety and health standards and procedures in compliance with Federal, State, and Local requirements. In addition to ...Full timeFor subcontractorWork at officeLocal areaImmediate startFlexible hours
B & B CONCRETE CO. INC
Tampa, FL15 hours ago - ...Location: Tampa, Florida Job Summary: At Aviata Health Group, we are dedicated to delivering exceptional, person-centered care through compassion, clinical excellence, and connection. We are seeking a Traveling Director of Social Services to join our team, who...Full time
Aviata Health Group
Tampa, FLa month ago $100k - $200k
...will have experience or knowledge of solutions in the men's health, longevity, and/or wellness space. Owning the end-to-end customer journey (lead paying client fulfillment ongoing service), your Day-to-day activities would include: Honing and scaling the...Work at officeRelocationMonday to FridaySalesFirst Recruiting-1
Tampa, FL22 days ago$155k - $205k
...and expanding our client base. Demonstrate leadership by example with integrity and candor and in support of Jacobs Culture of Caring work environment. Here's what you'll need ~ B.S. or M.S. degree in related engineering...Full timeContract workRemote workTampa, FL10 days ago- ...QUALIFICATIONS: Minimum of three (3) years of aviation experience and one (1) year of supervisory experience. Extensive knowledge of customer service best practices and operational training. Familiarity with Point of Sale (X1) software and the ability to train others....Night shift
- ...projects from start to finish. You will supervise field execution, coordinate crews and subcontractors, and maintain exceptional customer service throughout the project lifecycle. This on-site role in Tampa, FL requires strong organization, attention to detail, and the...For subcontractor
- PulteGroup, Inc. in Riverview, FL is hiring a Customer Care Manager II to oversee post-move services and coordinate contractor work with a focus on quality and customer satisfaction. You will lead root-cause analysis and ensure timely, high‑quality workmanship before delivery...For contractors
- Business Integrity Services, LLC is seeking an experienced Business Development professional based in Florida to focus on acquiring new clients and driving revenue growth in the US Healthcare outsourcing sector. The ideal candidate will have a strong existing client database...
- Citi is seeking a Director-level Client Financials Solutions Lead to join their Apps Development team in Tampa, Florida. This role focuses on technology leadership and delivery across data-heavy applications within the Client Financials portfolio. The incumbent will define...
- Travel Director/Adventure Guide - National Parks American Cruise Lines is seeking Travel Directors to join our shipboard team for the 2026 cruising season. The Travel Director role is responsible for engaging guests in each destination through a series of explorations and...Daily paidFull timeWork at officeLocal areaRemote workHome officeNight shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Care Supervisor. Be the first to apply!
Related searches
- customer engineer Brandon, FL
- customer retention Brandon, FL
- amazon customer Brandon, FL
- customer satisfaction Brandon, FL
- work from home customer Brandon, FL
- customer Brandon, FL
- customer marketing Brandon, FL
- non customer service Brandon, FL
- remote customer service chat Brandon, FL
- technical support customer service Brandon, FL