Secret Clearance - Sr. Admin. Support / Project Information Specialist - Facilities & Audio-Vis[...]

Senior Administrative Support / Project Information Specialist – Facilities & Audio-Visual Management Clearance Level: Secret Place of Performance: Arlington, VA Position Summary Provide senior administrative support and project information services with a focus on facilities operations and audio-visual (AV) management for conference rooms, training rooms, and the business center. Ensures reliable on‑site event support, high-quality content, and outstanding customer service. Key Responsibilities Create and implement organizational/administrative policies and procedures to optimize operations. Evaluate program effectiveness and recommend improvements across facilities and AV services. Provide staff training and technical assistance on systems, procedures, and best practices. Oversee information and records management practices supporting IRC operations. Administer and support IT systems, databases, and computerized tools used by the team. Provide on‑site AV technical support during events (e.g., microphone/monitor connectivity, presentation access). Create and edit AV content such as presentations and videos. Set up and reset conference rooms, board rooms, and training rooms; coordinate business center operations. Support office management, building/facilities management, human resources, and security‑related processes as needed. Manage multiple tasks and deadlines; identify and resolve complex problems. Required Qualifications At least 10 years of administrative management or relevant work experience. Experience designing and implementing administrative policies and procedures. Demonstrated ability to evaluate program effectiveness and drive improvements. Experience providing staff training and technical assistance. Experience in information and records management. Proficiency using diverse IT programs, databases, and computerized systems. Excellent written and verbal communication skills; commitment to innovative, quality customer service. Physical ability to move a large number of files and/or file boxes. Hands‑on AV event support experience (connectivity, presentation/media access). Experience producing/editing presentations and videos. Experience setting up conference/board/training rooms. Experience in office management, building/facilities management, HR, and/or security. Bachelor’s degree in business or information management; related certifications preferred. #J-18808-Ljbffr Bailey Information Technology Consultants, LLC