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Manager, HR Business Partner

Full-time

9amHealth

Role Description

Reporting to the VP of People, this role supports leaders and employees across GTM, Product, Engineering, Clinical Care Operations, and G&A during one of the most formative stages of the company's growth.

As our Senior People Partner, you'll help build the foundation for how we support managers, employees, and the business as we scale. This involves:

  • Balancing thoughtful business partnership with hands-on execution across employee relations, leave administration, compliance, policy, benefits, and manager support.
  • Bringing judgment and pattern recognition from supporting organizations through multiple stages of growth.
  • Making sound decisions today while building people practices that can evolve alongside the business.

You'll work in close partnership with the Senior People Operations Manager, who owns the systems, workflows, and operational infrastructure behind our People programs. Together, you'll:

  • Shape both the approach and the execution.
  • Design practical, scalable people practices and bring them to life through thoughtful processes, systems, and manager enablement.

Success in this role means:

  • Knowing when to introduce structure and when to iterate.
  • Building a management culture that helps the business scale without creating unnecessary complexity.
  • Creating more confident and capable managers.
  • Resolving employee relations matters with clarity and consistency.
  • Evolving people programs alongside the business.
  • Establishing a People function that becomes a trusted partner in helping leaders make better business decisions.

Qualifications

  • 7+ years of HR/HRBP experience, including meaningful time partnering with senior leaders in a high-growth or scaling environment.
  • Experience helping organizations mature through multiple stages of growth.
  • Demonstrated ability to design, implement, or evolve people programs and practices.
  • Strong manager coaching skills with the ability to influence leaders and deliver candid feedback.
  • Comfort operating in ambiguity while creating clarity for others.
  • Experience supporting performance management, compensation, leveling, promotion, and other core talent processes.
  • Effective across a distributed workforce.
  • Working knowledge of US employment law.
  • Hands-on experience managing leave of absence programs.
  • Experience owning or co-owning benefits programs.
  • Experience developing, maintaining, and evolving HR policies and employee handbooks.
  • Comfort leveraging modern AI tools to improve drafting, analysis, and operational efficiency.

Requirements

  • Experience in healthcare, digital health, or another clinical/regulated environment.
  • Familiarity with Rippling or a comparable HRIS platform.
  • Experience supporting both a US headquarters and an international office.
  • Exposure to manager coaching or facilitated learning programs.
  • Comfort with modern AI-assisted workflows.

Benefits

  • Comprehensive benefits package, including health, dental, and vision insurance.
  • Flexible PTO and work from home options.
  • Professional development budget and support for continuing education.
  • Opportunity to make a meaningful impact on chronic disease management and patient outcomes.
  • Collaborative, mission-driven culture focused on improving healthcare accessibility and affordability.
Vacancy posted 2 days ago
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