Manager, Customer Development (Hybrid, Austin)

CDR Manager

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed — we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:

CrowdStrike is seeking a results-oriented CDR Manager who is ready to change the game! Leading a team of 6-8 CDRs, you are responsible for driving pipeline generation for our Enterprise SLED Sales team. You thrive on in-person collaboration, a strong office culture, and cross-functional teaming. Your passion for on-boarding and mentoring CDRs will develop the future bench for our sales leaders. If you enjoy a fast-paced environment and managing CDRs who support high volume sales, this challenge is for you!

This role is hybrid and is expected to work from the office 3 times a week with our CDR teams. This requires you to be within commuting distance of our Austin TX office.

What You'll Do:

• Lead a team to over-achieve targets and deliver high-quality pipeline for our Enterprise SLED org.
• Manage CDRs to execute on weekly campaigns, call-out days and KPIs including daily metrics, forecasting, and pipeline management.
• Engage with CDRs and managers, sharing best practices in outbound prospecting techniques, including phone, email, social outreach, and use of intent data.
• Partner with Regional Directors and Sales Managers on territory development.
• Attract, hire, and develop world-class CDR talent
• Coach, mentor and motivate to ensure a successful sales development team is in place and understands the role they play in generating revenue for the company.
• Provide analysis and insights on pipeline creation, lead quality, and team performance to CDR and sales leadership.
• Collaborate with CDR stakeholders to ensure the team is supported to achieve goals i.e.) marketing, operations, enablement, etc.
• Serve as a bench to the Corporate Sales teams by coaching & mentoring CDRs; and ensuring timely participation in CDR Readiness and Sales Readiness programs.

What You'll Need:

• At least 2 years experience as a team lead or CDR manager
• Consistent track record of meeting and exceeding pipeline targets and KPIs..
• Strong EQ skills, practicing active-listening and empathy.
• Experience with Salesforce, Outreach, LinkedIn, 6Sense, and sales dashboards (Tableau, etc.)
• Passion for coaching your CDRs to higher performance.
• Organized with problem-solving skills, and attention to detail.
• Strong communication and presentation skills.
• Possess a growth-mindset: fast learner, motivated, and driven
• Understands the cybersecurity landscape.
• 1 year of closing experience for a technology company is a plus!
• Experience in the SLED space also a plus!

Benefits of Working at CrowdStrike:

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

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Right to Work

CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $74,000 - $115,000 per year, with eligibility for commissions, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off.

For detailed information about the U.S. benefits package, please click here.