Employee Relations Specialist

Employee Relations Specialist

Job Description

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Department: Human Resources

Job Status: Full-Time

FLSA Status: Salary, Non-Exempt

Reports To: HR Compliance Manager

Location: The Woodlands, TX

Amount of Travel Required: Up to 25%

Work Schedule: Monday-Friday, 8am - 5pm


Positions Supervised: N/A

AIP: Level 7

POSITION SUMMARY:

The Employee Relations (ER) Specialist partners with leadership and employees to address workplace culture, performance management, compliance, and risk mitigation. This role provides employee relations consultation and collaborates cross-functionally with Compliance, HR Business Partners, and the Employee Experience team to ensure consistent, fair, and compliant application of company policies and labor laws. The ER Specialist plays a key role in resolving workplace issues, promoting positive employee relationships, and supporting a safe, respectful, and high-performing work environment.


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ESSENTIAL FUNCTIONS: (The following duties and responsibilities are all essential job functions, as defined by the ADA, except for those that begin with the word "may")

• Serves as a key point of contact for employees and leaders on workplace concerns, conflicts, and grievances, and conducts timely, thorough, and well-documented investigations in accordance with organizational policies and applicable laws.
• Maintains organized, confidential documentation of investigations, findings, and follow-up actions.
• Provides guidance to managers on performance management, employee discussions, and policy interpretation, emphasizing fairness, consistency, and risk mitigation.
• Partners with leaders to develop preventative and corrective plans such as early intervention plans, follow-up plans after investigations, and team reset plans to reduce the likelihood and severity of future employee relations issues.
• Assists in developing training materials related to conflict resolution and employee relations topics to promote a positive work environment and employee relations.
• Maintains current knowledge of applicable federal, state, and local employment laws and regulations (e.g., FMLA, ADA, FLSA, Title VII) and ensures compliance by advising leaders and reviewing policies and practices in alignment with best practices.
• Drives consistency and alignment across departments to ensure equitable treatment and fair application of policy.
• Assists with presenting findings and recommendations to HR leadership.
• Consults with HR Compliance Manager on termination decisions and other high-risk actions to ensure legal compliance and alignment with organizational values.
• Supports staff engagement efforts by coordinating surveys, focus groups, exit interviews, and ongoing feedback mechanisms.
• Performs other duties as assigned.

POSITION REQUIREMENTS:

• Must be legally authorized to work in the United States without the need for sponsorship.
• Must be at least 18 years of age or older.
• Successfully passes background check, pre-employment drug screening, and any pre-employment aptitude and/or competency assessment(s).
• Proficiency in the spoken English language.
• Position requires daily, in-person, predictable attendance.
• Valid U.S. Driver's License required. Employment is contingent upon meeting the company's driving standards, including an acceptable Motor Vehicle Record (MVR) in accordance with Company policy.

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EDUCATION/EXPERIENCE LEVEL:

• Bachelor's degree in Human Resources, Organizational Psychology, Business Administration, Public Administration, or related field required. An equivalent combination of education, specialized training, and relevant professional experience may be considered in lieu of a formal degree.
• At least five (5) years of Human Resources experience, including three (3) years of experience in investigations and employee relations.
• SHRM-CP or PHR certification is a plus.

QUALIFICATIONS, SKILLS, COMPETENCIES, AND ABILITIES:

• Excellent verbal and written communication skills.
• Excellent active listening, consultative, negotiation, and presentation skills.
• Ability to act with integrity, professionalism, maintain confidentiality, and handle sensitive information with discretion.
• Capable of handling challenging/difficult situations.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Superior critical thinking skills, attention to detail, prioritization, and organizational skills, with the ability to multitask.
• Ability to collect, interpret, and analyze data and make sound recommendations.
• Ability to promote and model a culture of professionalism, accountability, equity, and psychological safety.
• Ability to influence leaders and collaborate effectively within the Beusa family of companies.
• Strong knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organization's HRIS and talent management systems.
• Must be willing to travel to other offices and job sites, including out-of-state locations. Flexibility to work evenings, weekends, and occasional overnight travel for conferences or training sessions is required.
• Completes New Hire Safety Orientation and annual recertification.

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:

The physical demands and work environment described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Frequently required to walk, sit, climb, bend, reach, and squat/kneel. The Employee Relations Specialist works primarily indoors and will be sitting for prolonged periods at a desk and working on a computer. Must be able to access and navigate each department at the organization's facilities. The Employee Relations Specialist may be required to lift heavy objects; therefore, the Employee Relations Specialist must be able to lift up to 25lbs.

Work hours may include early morning, late afternoon/evening hours, and weekends in combination, depending on job demands.

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AAP/EEO STATEMENT:

The Company is committed to the cause of equal employment opportunity for all employees and applicants, thus abiding by all applicable state and federal laws. Our practices regarding employment, job promotion, compensation, training, and termination do not discriminate based on race, color, religious creed, age, sex, national origin, veteran's status, disability, pregnancy, genetic information, or any other legally protected status. It is expected that all employees, both management and staff, will fully support these nondiscriminatory policies.

The company has reviewed this job description to ensure essential functions and duties have been included. It is not intended to be an exhaustive list of all functions, responsibilities, skills, and abilities.


Last Revised 01/2026