Account Executive - Federal

Account Executive

Promise's Sales team partners with government agencies and regulated companies such as utilities to modernize how they deliver essential services. Our platform helps these institutions eliminate inefficiency, improve outcomes, and create a better experience for the millions of people who rely on them.

As an Account Executive, you will drive new and expansion business across targeted agencies and enterprises. Each customer has unique procurement processes, and successful AEs at Promise see these as opportunities to demonstrate creativity and value. Instead of relying on generic enterprise playbooks, you will take a scrappy, strategic approach that aligns Promise's solutions with each client's mission and procurement context.

You'll work closely with GTM leadership to shape outbound strategy, open new verticals, and build a repeatable motion as we expand nationwide. This is a hands-on role in a high-growth environment where your success directly influences how millions of people access benefits and essential services.

Responsibilities include:

• Building and executing targeted account plans for government agencies and utilities.
• Navigating complex and slow procurement processes with patience and precision.
• Closing new and expansion deals, delivering meaningful value to clients.
• Establishing and growing relationships with senior stakeholders across public sector and regulated enterprises.
• Partnering with Business Development and external advisors to generate and accelerate opportunities.
• Responding to and winning strategic RFPs.
• Delivering tailored demos and presentations that align Promise's products with each client's needs.
• Partnering with GTM leadership to design outbound strategies, define personas, and refine messaging for new verticals.
• Creating structured prospecting workflows and continuously improving them based on performance data.
• Collaborating with Marketing and GTM Ops to improve lead quality, CRM accuracy, and pipeline performance.
• Delivering accurate forecasts and pipeline updates to GTM leadership.
• Sharing prospect feedback to inform the product roadmap and influence new features.
• Traveling up to 50% to meet with customers and prospects.

Qualifications include:

• 5+ years of experience selling software into public sector agencies, utilities, or similarly complex regulated industries.
• Proven track record of building and closing new business in long-cycle enterprise sales environments.
• Strong network and ability to leverage senior advisors to generate outbound opportunities.
• Experience developing sales playbooks, writing prospecting copy, designing cadences, and coaching teammates.
• Metrics-driven with proficiency using CRM and GTM tools (HubSpot, Salesforce, or equivalents).
• Demonstrated ability to navigate multifaceted procurement processes, from RFPs to enterprise contracts.
• Clear, persuasive communicator skilled at storytelling for both technical and non-technical audiences.
• Comfortable working in an early-stage, fast-changing environment with a willingness to iterate and adjust strategy quickly.
• Motivated by Promise's mission to improve how more than 80 million people access benefits and essential services.

At Promise, we invest in our team's well-being, growth, and sense of ownership.

• 100% paid health coverage
• Generous PTO and sick leave
• Lunch, snacks, and coffee provided
• Company retreats
• Hybrid Work: We deeply value in-person collaboration and are in-office or on-site at least four days a week.

Promise is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or military or veteran status. Promise is committed to promoting diversity and inclusion in the workplace. We also provide reasonable accommodations to qualified individuals with disabilities, pregnant individuals, and those with sincerely held religious beliefs, in accordance with applicable laws.