AR Specialist

Why Tosca? At Tosca, we’re redefining supply chains by delivering innovative solutions that drive sustainability, efficiency, and performance. As a leader in reusable packaging, we thrive on collaboration, transparency, and doing the right thing. Here, your work will matter. You’ll lead change, drive impact, and shape the future of how products move through global supply chains. Join a team where your voice is heard, your ideas have power, and your career can grow. What You'll Do: As an AR Accounting Specialist, you'll play a key role in managing customer accounts, supporting healthy cash flow, and ensuring billing accuracy. You'll collaborate with teams across the business to resolve issues, improve processes, and deliver an outstanding customer experience. Manage assigned customer accounts and collections activities. Review account aging and follow up on outstanding balances. Process invoices, customer statements, and billing adjustments. Investigate and resolve billing discrepancies and payment issues. Maintain customer account information, pricing, and supporting documentation. Partner with Sales, Operations, Customer Experience, and Finance to resolve account issues. Support month‑end close activities and accounts receivable reporting. Identify opportunities to improve processes and drive efficiencies. What We Are Looking For: 3+ years of Accounts Receivable experience. Experience with invoicing, collections, account reconciliation, and customer account management. Strong Excel and Microsoft Office skills. Experience working with an ERP system; Microsoft Dynamics 365 is a plus. Strong analytical, problem‑solving, and organizational skills. Excellent communication and customer service abilities. Ability to manage multiple priorities in a fast‑paced environment. Detail‑oriented with a commitment to accuracy and continuous improvement. Pay and Perks: Tosca offers a comprehensive benefits package to our team members. Full‑time employees (30+ hours per week) have access to multiple healthcare plan options (including medical, dental, and vision coverage), a 401(k) retirement plan with a company match, paid time off, paid parental leave, company‑paid life insurance and short‑term disability coverage, as well as long‑term disability for eligible roles. We also provide tax‑advantaged health accounts (HSA with employer contributions and FSA programs), an Employee Assistance Program, and a range of additional perks – such as a fitness reimbursement program, educational assistance, employee discount programs, and optional supplemental insurance (e.g., accident, critical illness, hospital indemnity) and legal/identity theft protection plans. Work Schedule On‑site Tuesday–Thursday; remote Monday and Friday (company‑paid parking). Regular in‑office presence is essential for effective team collaboration, engagement, and relationship‑building. Hybrid and remote work schedules typically consist of nine hours per day, five days per week, with a 60‑minute lunch break. Business needs may require occasional work outside standard hours, including on‑site attendance as needed to support team and operational requirements. Our Commitment to Equal Opportunity At Tosca, we believe in fostering a workplace where everyone is treated with respect and dignity. We are an equal opportunity employer, dedicated to creating an inclusive and equitable environment where all qualified applicants are considered without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. E-Verify Employer Tosca participates in the E-Verify program to confirm the employment eligibility of all newly hired employees. For more information, please visit the E-Verify website. #J-18808-Ljbffr