Desktop Development Manager

Role Description

Carestream Dental builds the software that runs the working day of dental and oral surgery practices — the schedule, the patient chart, the ledger and the claim. Thousands of practices across North America, the United Kingdom, Ireland and France open our software first thing in the morning and close it last thing at night.

We are hiring a Desktop Development Manager to lead the development teams behind our established practice management products:

• SoftDent and PracticeWorks for general dentistry in the United States
• OrthoTrac for orthodontics
• WinOMS for oral and maxillofacial surgery
• R4 for NHS and private practices in the United Kingdom and Ireland
• Gestion for French-speaking practices in France and Canada

Reporting to the Chief Technology Officer, you will own predictable delivery, code quality, and the health and growth of the engineers who build these products. You will work alongside Quality Assurance, Product Management, DevOps and our global support organisation.

Qualifications

• 8+ years in software development, with 3+ years directly managing developers.
• Demonstrated ownership of at least one long-lived production codebase, with real customers depending on it daily.
• A track record of measurably improving software quality and reducing customer-reported issues.
• Experience managing multiple concurrent product release trains, and leading distributed international teams including offshore or partner teams.
• Experience delivering into a regulated market against fixed external dates.
• Experience utilizing large language models to enhance and/or support your work (especially Claude).
• Healthcare, dental or other regulated software an advantage.
• Excellent interpersonal, analytical, problem-management, presentation and communication skills.

Requirements

• Proven line management of software development teams, including remote and distributed engineers across multiple time zones.
• A genuine appetite for owning mature, business-critical codebases — improving what is there and retiring risk incrementally.
• Working technical fluency in one or more of C++, Visual Basic, C# / .NET, or a comparable Windows desktop technology.
• Solid grounding in relational databases, including Microsoft SQL Server, and comfort with schema change, data migration and conversion risk.
• Azure DevOps or an equivalent work-tracking platform, and branching strategy for several release trains running concurrently.
• Continuous integration, and the specifics of shipping desktop software: build, packaging, installers, upgrade paths and code signing.
• Risk-based defect triage, root-cause analysis, and running a controlled hotfix process under real customer pressure.
• Test-automation and regression strategy, and the judgement to invest coverage where the risk is greatest.
• Agile delivery at scale — sprints, planning increments, and working alongside Product Owners.
• Leading a blended workforce of employees and delivery partners to one standard of quality, documentation and accountability.
• Excellent written communication — notes, status and design rationale a colleague in another time zone can pick up and act on.

Benefits

• Salary Range (inclusive of bonus): $160,000 - $175,000
• This role is remote within the United States.
• Travel is occasional — up to 10% — including periodic visits to our Atlanta, Georgia office and occasional international travel to our development teams in the United Kingdom and France.