Project Administrator

Class Characteristics Under the supervision of the Housing Operations Director, the Project Administrator plays a key role in ensuring that Housing Authority of the City and County of San Francisco (Authority) programs and operations align with U.S. Department of Housing and Urban Development (HUD) requirements and internal policies and procedures. This classification develops and administers, reviews and evaluates plans, specifications and other work products developed by consultants and private contractors. This includes the supervision of such functions as tenant relations, specific programs designed to meet the needs of tenants, and overall decision making within the policy guidelines established by the Authority. Examples of Essential Functions (Illustrative Only) Advises leadership on policies, program operations, and service delivery needs impacting housing programs and residents. Prepares annual updates to the Authority’s Agency Plan in accordance with HUD regulatory process for such updates, and a variety of reports as required, including annual and special budget reports. Monitors and supports compliance with HUD requirements, federal regulations, and Authority policies and procedures across assigned program areas. Interprets and implements Authority policies for staff, tenants, and stakeholders; ensure consistent application and recommend updates as needed. Conducts regular and special reviews of housing operations, including site visits and file reviews, to assess compliance, performance, and service quality. Supports procurement processes for contractors and vendors, including development of solicitations (RFQs/RFPs), bid evaluation, and contract administration, in accordance with applicable regulations. Coordinates with internal staff, consultants, contractors, and external agencies on program implementation, regulatory compliance, and administrative processes. Monitors contractor and consultant performance to ensure adherence to contractual requirements and applicable policies. Tracks workflows, program deliverables, and reporting timelines; recommend process improvements to enhance efficiency and compliance. Engages with tenant organizations and resident groups to assess service needs, communicate policies, and support collaborative solutions. Prepares reports, memoranda, correspondence, and documentation related to program activities, compliance monitoring, and operational performance. Analyzes program data and develop recommendations to improve service delivery, regulatory compliance, and operational effectiveness. Ensures assigned initiatives and program activities are completed on time and in alignment with established standards and requirements. Meets with tenant groups to help evaluate service needs and develop mutually advantageous plans for improvement. Performs other related duties, as assigned. Qualifications Knowledge, Skills, Abilities: Knowledge of HUD regulations, public housing policies, and program compliance requirements. Ability to interpret, apply, and enforce policies, procedures, and regulatory standards. Strong analytical and organizational skills, with the ability to manage multiple priorities and deadlines. Ability to supervise and coordinate the work of multidisciplinary staff. Strong written and verbal communication skills, including report preparation. Ability to analyze data, identify issues, and develop practical, compliant solutions. Proficiency in standard office software and program tracking/reporting systems. Ability to build effective working relationships with staff, residents, and external stakeholders. Education and Experience: Bachelor’s degree in public administration, business administration, urban studies, social sciences, or a closely related field; and Three (3) years of progressively responsible experience in program administration, compliance, housing operations, or a related field, including at least one (1) year of supervisory or lead experience; or An equivalent combination of education and experience Licenses and Certifications: Possession of a valid California driver’s license and automobile insurability by the Authority’s insurance carrier. Physical Demands This position requiresno unusual physical demand. Thephysicaldemandsdescribed here arerepresentativeof those thatmustbe met byan employee to successfully perform the essential functionsofthisjob. Reasonable accommodations may bemadetoenable individuals with disabilitiesto perform the essential functions. Work Environment This position involves a combination of office and fieldwork at housing sites throughout San Francisco, including meetings with residents, staff, and external partners. Theworkenvironmentcharacteristics described here are representative ofthose anemployeeencounterswhile performingtheessential functionsof this job. Reasonableaccommodationsmaybemadetoenableindividualswithdisabilitiestoperformthe essential functions. Agency Core Performance Competencies The Authority, in alignment with the agency’s strategic plan, has established the following five (5) agency core performance competencies whereby all employees will be assessed as part of their annual evaluation. These competencies identify behavior and skills that all employees are expected to demonstrate to carry out the mission and goals of the agency: Communication Planning & Organizing Problem Solving Professionalism Integrity & Ethics Equal Employment Opportunity The Authority provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #J-18808-Ljbffr San Francisco Housing Authority