Labor Relations Manager

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together. About this role If you thrive in a fast-paced environment and are looking for an opportunity to develop your human resources career, then Carrier has a great opportunity for you! We are seeking a high-energy, motivated, and self-driven HR professional to drive key human resources and labor relations initiatives and promote a high-performance, engaged culture in one of our largest manufacturing facilities at Carrier. Our Indianapolis facility is transforming into a furnace center of excellence with focus on innovation, customer experience and talent and we are looking for someone who is ready to join, make a change and grow their career during this time. This position reports directly to the Associate Director, Human Resources. Key Responsibilities Partner with the plant leadership team and the labor relations team to create and deliver proactive HR and labor strategies Administer, coach, and train supervisors on executing the collective bargaining agreement and performance management Research and prepare arbitrations and labor litigation cases; lead third step grievance process and identification of broader resolutions Research and investigate complex labor and employee issues, and if necessary, coordinate efforts with corporate HR and/or legal on recommendations Provide consultation and mediation regarding work-related issues, conflicts, and discipline policy/procedures questions, contract interpretation Create and deploy communications that will inform management of pertinent workforce issues and concerns Work in partnership with the site and functional leadership and Carrier’s centers of excellence (COEs) to develop and implement HR programs impacting engagement, diversity and inclusion, staffing/retention, and talent development Utilize critical thinking skills when assessing issues; focusing on creative and fiscally responsible solutions to meet employee and business needs Champion continuous improvement initiatives Required Qualifications Bachelor’s degree 6+ years of Human Resources experience Preferred Qualifications Exempt-level Human Resources experience with role progression, labor relations experience highly desired Knowledge of employment law (such as the ADA, EEO, ERISA, FLSA, FMLA, NRLA, & Title VII) and ability to apply legal concepts to real-world situations Fast learner, able to readily apply knowledge gained in one situation to others A demonstrated desire and potential for advancement Advanced level skills with Microsoft Office (Excel, Word & PowerPoint) Strong analytical skills with demonstrated ability to pull complex data from assorted sources and synthesis in both graphic and verbal format, such that the target audience quickly understands it Proven ability to influence and work effectively across all levels of the organization Demonstrates discretion, able to work with sensitive and confidential materials, and possess good business judgment Highly organized with strong attention to detail, while also able to manage multiple priorities Excellent communication skills, both written and verbal, across a broad audience Unwavering customer service orientation Proven ability to deal with conflict and diffuse difficult situations Superior follow-up and follow-through skills A demonstrated desire and potential for advancement #J-18808-Ljbffr