Director of Business Development

Overview

The Refuge, a Healing Place is a residential treatment facility, specializing in trauma, mental health, eating disorders, substance use, and other co-occurring disorders. We are located in the beautiful Ocala National Forest, on 96 acres.

This position will be responsible for growing lines of service by developing and retaining from physicians and other key non-physician referral sources. This person will cover the state of Florida and be responsible for maintaining relationships with key staff within Acadia to drive business and admissions to The Refuge.


The ideal candidate will be able to provide support to The Refuge through recommendations, implementation and maintenance of programs established for the achievement of defined marketing, community relations and communication goals.

Travel and some overnight travel will be required. Candidate will be expected to develop and maintain relationships with facility leadership team, as well as provide on-site presence with the team, as well as out in the community.

This is a benefit eligible position. Salary range starts at $85k and increases based on relevant experience.

Responsibilities

ESSENTIAL FUNCTIONS:

• Collaborate closely with hospital discharge planners, social workers, case managers, physicians and management, as well as provide education staff to generate referral sources.

• Work collaboratively with all levels of facility and division sales leadership to support the organizations mission and revenue goals by selling of service line attributes, processes and outcomes to consumer, physician and market facility groups/individuals.

• Work closely with hospital discharge planners, social workers, case managers, physicians, management, inpatient unit and education staff to generate referral sources.

• Collaborate with facility and division leaders, to evaluate, analyze and interpret market utilization data for facility service lines.

• Build strong collaborative relationship with admissions/intake.

• Develop and implement a comprehensive internal and external marketing plan that would increase revenues and profits for facility.

• Ensure that referral priorities are identified and in line with the vision and strategic goals of the organization.

• Expeditiously document all activity in company Customer Relationship Manager (Salesforce).

• Evaluate, analyze and interpret market demographics, including population, age, gender, race and projected trends for patient populations.

• Collaborate with division and/or market physician services, facility leaders and medical staff leadership to develop sales and retention strategies for facility services.

• Execute referrals and retention strategies/plans effectively, continuously modifying strategies and plans to ensure quality outcomes and results for referral sources and facility.

• Successfully close new referral sources and complete face-to-face meetings with referral sources ensuring a thorough understanding of services available. Complete follow-up meetings with referral sources as needed.

• Prepare and present regular reports, identifying trends, additional referral opportunities and obstacles to retention and growth.

• Provide staff management to include hiring, development, training, performance management and communication to ensure effective and efficient department operation.

OTHER FUNCTIONS:

• Perform other functions and tasks as assigned.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• Bachelor's degree required. Master's degree preferred.

• Experience (as outlined below) may be accepted in lieu of degree as approved by VP Business Development

• Five or more years' related experience in healthcare business development role required.

• One or more years' supervisor experience required.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• Must have and maintain a valid driver's license, maintain automobile insurance coverage and have access to an automobile, where facility requires.

ADDITIONAL REGULATORY REQUIREMENTS:

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances
(e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.


We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.

This position requires a Level 2 Background Screening through the Florida Care Provider Background Screening Clearinghouse. In accordance with Florida law, employers must provide applicants with direct access to information about the state's background screening requirements.

To learn more about disqualifying offenses, exemption procedures, and screening timelines, please visit the Agency for Health Care Administration (AHCA) Background Screening Education & Awareness webpage:

Applicants are encouraged to review these requirements before applying.

REFHP