(Agile1)Administrative Assistant

Job Title

Position Summary Under the direction of Academy leadership, supports company-wide learning efforts and focuses on the operational and logistical tasks within the end-to-end process. This position will work closely with Curriculum and Delivery teams, training participants, Lines of Business, and other Operations staff.

Job Responsibilities

• Order, produce and prepare training materials and procedural documents
• Assist with sending course communications such as reminder emails, notifications and registrations
• Responds to various inquiries from internal and external customers and ensures timely response.
• Participate in project or ad hoc requests as needed (i.e. filing, scanning documents, producing materials, coordinating meetings, and entering data)
• Navigate systems to research course details (e.g. look up session schedules, enrollment and other details; access and print rosters; and pull basic reports such as Sessions, Enrollment and Completion reports)
• Coordinate logistics such as catering, room booking and room set-up
• Manage and track inventory, cost and assets, including the processing of charges in Expense Reporting System

Knowledge, Skills, Abilities and (Technical) Competencies

• Knowledge of Microsoft Office Productsfor example, Excel, Word, Power Point, and Visioas needed to perform at the job level
• Competency in taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
• Competency in developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
• Competency in consistently achieving results, even under tough circumstances
• Ability to lift up to 30 lbs
• Competency in adapting approach and demeanor in real time to match the shifting demands of different situations
• Competency in building partnerships and working collaboratively with others to meet shared objectives and deliver customer-centric solutions
• Competency in making good and timely decisions that keep the organization moving forward
• Competency in planning and prioritizing work to meet commitments aligned with organizational goals
• Competency in actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder
• Competency in making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems

Type of Work Schedule - 1 - Standard work week - 8 hours per day, 5 days per week (California Overtime or Federal Overtime)

Hours per Day - 8

Hours per Week - 40

Total Hours - 552.00

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