Receptionist

Job Description

Job Description

The Receptionist serves as the welcoming face of the massage parlor, managing front desk operations and facilitating smooth communication with visitors and callers. This role requires excellent customer service and organizational skills to ensure efficient appointment scheduling and accurate record keeping. The Receptionist plays a crucial part in creating a positive first impression and maintaining orderly office flow.

We are open seven days a week from 10 AM to 9 PM. Please note that we may close early if there are no remaining appointments a few hours before closing time. Typical shifts run from 1 PM to 9 PM, but they can vary. We offer both full-time and part-time positions.

Responsibilities

• Manage front desk operations and greet visitors in person
• Handle incoming phone calls professionally and courteously
• Schedule and coordinate appointments efficiently
• Provide excellent customer service to visitors and callers
• Maintain accurate records and documentation

Preferred Qualifications

• Strong customer service skills
• Ability to multitask effectively
• Clear and effective communication skills
• Experience with appointment scheduling
• Professional phone etiquette
• Speaks Mandarin