Office Secretary

Polar Air

Job Description

Polar Air is a trusted provider of residential and commercial HVAC services, committed to quality workmanship, customer satisfaction, and professional service. We pride ourselves on being responsive, reliable, and supportive—both to our customers and our team members.

Position Summary

Polar Air is seeking a friendly, dependable Receptionist to serve as the first point of contact for our customers. This entry-level, full-time role is ideal for someone who enjoys talking on the phone, providing excellent customer service, and supporting daily office operations in a fast-paced environment.

Key Responsibilities

Answer incoming phone calls promptly and professionally
Route calls to the appropriate department or team member
Schedule service appointments and relay customer information accurately
Greet visitors and assist with basic inquiries
Maintain call logs and update customer information as needed
Support the office team with light administrative tasks
Represent Polar Air with a positive, helpful, and professional attitude

Qualifications & Skills

High school diploma or equivalent
Strong verbal communication and phone etiquette
Customer service mindset with a friendly demeanor
Basic computer skills (email, data entry, scheduling systems)
Reliable, punctual, and organized
Ability to multitask and stay calm during busy periods
Prior receptionist or call-handling experience is a plus, but not required

What We Offer

Full-time, entry-level opportunity
On-the-job training
Supportive team environment
Stable work schedule
Opportunity to grow within a reputable HVAC company

\nCompany Description

At Polar Air, we specialize in everything HVAC—from residential and commercial air-conditioning to walk-in coolers, freezers, and restaurant hot-side equipment

Company Description

At Polar Air, we specialize in everything HVAC—from residential and commercial air-conditioning to walk-in coolers, freezers, and restaurant hot-side equipment

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Vacancy posted 5 days ago

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