Outbound Sales Development Representative

The Role

The Outbound Sales Development Representative will create demos for our Account Executives (AE’s) by making outbound phone calls and sending outbound emails to our lead lists.

Note: All applications must be submitted in English.

Responsibilities:

• Outbound Engagement : Focus 80%+ of your time on outbound calls and emails to engage SMB prospects.
• Product Representation : Represent Applause with integrity, passion, professionalism, and a deep understanding of the product’s features and benefits.
• Prospect Education : Help cold prospects understand the value of Applause software, building awareness and interest.
• Demo Scheduling : Set qualified demos for interested SMB prospects to meet with AEs, facilitating pipeline growth.
• Trade Show Engagement : Call trade show attendees, encourage booth visits, and follow up to nurture leads.

Qualifications:

• Sales Experience : 1–2+ years of experience in outbound B2B SaaS sales, with a proven track record of meeting or exceeding SDR quotas.
• Communication Skills : Strong verbal and written communication skills, with the ability to engage SMB decision-makers effectively.
• Technical Proficiency : Familiarity with using sales CRMs (e.g., HubSpot or Salesforce ) to manage prospecting and pipeline activities.
• High-Volume Activity : Comfortable making 200+ outbound calls per day in a fast-paced environment.
• Time Management : Strong organizational skills and the ability to balance high activity levels with effective follow-ups.
• Remote Effectiveness : Proven ability to work in a remote environment with excellent time management, a reliable internet connection, and zero noticeable latency.
• Work Flexibility : Ability to work an 8-hour shift within the hours of 7 AM – 7 PM EST to support client needs and outreach strategies.

About Applause

Applause is a SaaS start-up founded by experienced entrepreneurs and backed by the best VCs in Silicon Slopes. We’re focused on helping companies supercharge their team’s performance so they can win more lifelong customers. Learn more about our company and culture here: