Business Office Manager (BOM)

Job Description

Job Description

Now Hiring: Business Office Manager

We are seeking a detail-oriented, proactive, and dependable Business Office Manager to join our amazing team! This full-time role plays a critical part in ensuring the smooth financial operations of our facility, with a focus on Accounts Receivable management and resident financial coordination.

• Manage all payer setup and changes for new and existing residents

• Coordinate with Admissions and families to ensure timely Medicaid applications

• Maintain organized and up-to-date financial files for all residents

• Submit RFMS authorizations and open accounts for Medicaid or Medicaid-pending residents

• Apply for representative payee status with Social Security or process address changes as needed

• Ensure complete and accurate responsible party contact info in PointClickCare

• Prepare and scan all deposits

• Notify Corporate Office of any Medicaid-related updates (admissions, discharges, income/payer changes)

• Conduct monthly Medicare and Medicaid eligibility verifications for all residents

• Perform weekly collection calls for private pay, resident liability, and other outstanding balances

• Document collection activity thoroughly in the EMR under the Collections tab

• Complete Medicaid redeterminations and manage re-authorizations for Managed Medicaid

• Maintain an up-to-date Medicaid Pending Report

• Attend Medicare meetings and review coverage and days using eligibility reports

• Minimum 1 year of experience in business office operations (skilled nursing or healthcare preferred)

• Strong understanding of Medicaid/Medicare processes

• Excellent organizational and communication skills

• Familiarity with PointClickCare or similar EMR systems is a plus

• Ability to manage multiple priorities in a fast-paced environment

• Job Type: Full-time

• Location: On-site

Join a team that values your expertise, supports your growth, and makes a difference every day. Apply now and help us continue to provide the highest quality care with excellence and compassion.