Accounts Receivable Specialist

Accounts Receivable Specialist

We are seeking a detail-oriented Accounts Receivable Specialist to join one of our excellent clients in Greensboro. The ideal candidate will have strong experience managing customer accounts, collections, invoicing, and payment reconciliation in a fast-paced environment. This role is responsible for monitoring outstanding receivables, resolving payment issues, supporting collection efforts, and maintaining accurate customer account records.

The successful candidate will be organized, analytical, and able to manage multiple priorities while providing excellent internal and external customer service.

Key Responsibilities

• Monitor and manage current and past-due customer accounts to ensure timely payment collection.
• Follow up with customers regarding outstanding balances and payment discrepancies.
• Support collection efforts for high-volume, key, and strategic customer accounts.
• Investigate delinquent accounts and work with customers to resolve payment issues.
• Research and resolve invoice deductions, short payments, and account discrepancies.
• Request and review supporting documentation needed to resolve customer disputes.
• Process credit memos and account adjustments accurately and timely.
• Maintain detailed account records and collection activity notes.
• Prepare and distribute daily, weekly, and monthly accounts receivable reports.
• Reconcile customer accounts and identify opportunities to improve payment performance.
• Collaborate with sales, customer service, and other departments to resolve billing and collection issues.
• Ensure compliance with company policies and accounting procedures.

Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred.
• Minimum of 5 years of accounts receivable, collections, and customer invoicing experience.
• Manufacturing industry experience strongly preferred.
• Strong working knowledge of Microsoft Excel.
• Experience with ERP or accounting software systems.
• Excellent analytical, problem-solving, and organizational skills.
• Strong written and verbal communication abilities.
• Ability to prioritize tasks, meet deadlines, and work effectively in a team environment.
• Professional, customer-focused attitude with strong attention to detail.

This is an immediately, temporary need so applicants should be available to start immediately.