Accounts Receivable Specialist

EOE Statement: It is our policy to provide equal employment opportunities and will not unlawfully consider any factors of race, religion, age, creed, national origin, gender, disability, veteran or military status, genetic information, or any and all other unlawful biases regarding federal, state, or local laws with regard to workers or applicants. Job Title: Accounts Receivable Specialist Position Type: Full Time, Non-Exempt, Monday-Friday 9:00am-5:30pm Department/Group: Finance Reports To: Accounting Manager Mission Statement To stand in the presence of the Living God, and with Mary, make known to the world the love of the Sacred Heart of Jesus. Purpose of Your Job Position The purpose of the Accounts Receivable (AR) Specialist position is to ensure the organization collects revenue accurately, timely, and in full while maintaining positive customer relationships and supporting healthy cash flow. An AR Specialist is responsible for managing and monitoring customer payments, ensuring invoices are accurate and paid on time, resolving billing issues, and maintaining accurate financial records to support the company’s cash flow and financial stability. Qualifications and Education Requirements High School Diploma with at least 2–4 years of accounts receivable experience; associate degree in accounting preferred. Excellent skills utilizing Excel for billing/invoicing. Relevant professional certifications are a plus. Must be able to speak and write the English language in an understandable manner. Experience in multi-facility, multi-entity, and a shared services environment. Attends and participates in continuing educational programs. Skills and Job Requirements Good public relations and organizational skills. Ability to work independently as well as in a team with a high degree of accuracy, accept responsibility, and follow through on assignments. Ability to respond quickly and well to unexpected situations. Strong problem solving, analytical, and multi-tasking skills. Possess strong verbal and written communication skills. Maintain confidentiality regarding information shared, received, and accessed in the finance office. Ability to comprehend and apply the Policies and Procedures outlined in the Carmelite Sisters Accounting Manual. Ability to operate standard office equipment including the computer system, telephone system, fax, copier, scanner, and calculator. Supports and articulates the mission and values of Carmelite Sisters of the Most Sacred Heart of Los Angeles. Demonstrates the mission through decision making and actions related to values established in the handbook. Has a neat appearance and dresses in a professional and modest manner in accordance with the handbook. Comply with all regulations of the Employee Handbook, Safety IIPP Manual and all other applicable employee and safety policies. Technical proficiencies: accounting software, Multiview and Point Click Care preferred, Microsoft suite particularly Excel. Proficient use of computers and vendor portals to ensure timely payment. Job Functions The Accounts Receivable Specialist processes the revenue for corporations assigned, records donor contributions (both unrestricted and restricted) in a timely manner, and is responsible for billing as assigned. The specialist manages the accounts receivable aging to meet the Days in Accounts Receivable goal. Duties and Responsibilities Operate billing platforms such as Point Click Care, Multiview, and Excel for Apostolic Centers and Carmelite Sisters as assigned. Create billing spreadsheets, obtain administrative approval, generate billing, and reconcile revenue accurately and promptly. Apply cash receipts to the proper payer and proper month of services. Follow up on outstanding accounts receivable, send reminders and past‑due notices, and gain approval for collection notices; apply late fees as assigned. Maintain accurate accountability of accounts receivable outstanding balances, working diligently to keep all accounts within a 60‑day aging period; report accounts beyond this period monthly with clear explanations and a plan of action. Identify billing issues independently, determine causes, and resolve them. Contact customers regarding past‑due balances; send payment reminders and collection notices. Accurately maintain notes in the system for all contact with responsible parties. Respond to billing questions and correspondence in a timely and professional manner. Record deposits for multiple corporations in the accounting system, ensuring proper coding including additional codes such as RST (Restricted RAD), FND (Fundraising RAD), CTR (Center RAD), HEA (Health/Intercompany RAD). Review coding of deposits for accuracy and resolve any questions with the Office of Mission Advancement. Provide summary revenue information and journal entries to accounting. Respond to administrators, managers, and department leaders in a timely and professional manner. Provide support to the accounting team to perform bank reconciliations as assigned. Perform other functions as assigned by Manager. Working Conditions Sits and works on computers for extended periods. Subject to frequent interruptions. Subject to time constraints, prioritizing multiple tasks and deadlines to be met. Physical and Sensory Requirements Must be able to move intermittently throughout the workday. Must cope with the mental and emotional stress of the position. Must be able to see and hear or use prosthetics that enable these senses to function adequately. Must function independently and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, support agencies, and outside agencies. Must be able to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet and push, pull, move, and/or carry such a weight of a minimum distance of 50 feet. Must be able to sit for extended periods engaged in desk and/or computer work. Must have hand and wrist coordination for data entry input. Salary Range: $24.00 - $33.50 per hour Position: Accounts Receivable Specialist Number of Openings: 1 Exempt/Non‑Exempt: Non‑Exempt Location: Carmelite Sisters of the Most Sacred Heart of Los Angeles About the Organization: The Carmelite Sisters of the Most Sacred Heart of Los Angeles celebrate 90 years of service to the Los Angeles Archdiocese through apostolic works in health care, education and spiritual retreats. This position is currently accepting applications. #J-18808-Ljbffr