Product Support Coordinator Senior

Job Description

Job Description

Product Support Coordinator Senior

Full-time

Hauppauge, NY, US

Exclusive confidential search — details shared with qualified applicants.

Become a Key Player as a Product Support Coordinator Senior

You will support timely and compliant movement of materials and products across the operation, helping the team meet production and delivery commitments. You will work onsite in a warehouse/manufacturing environment in an operations role interacting with carriers, production teams, and inventory stakeholders. The schedule is Monday–Friday, 7:00 AM – 3:30 PM (first shift).

Here’s How You’ll Make an Impact on the Team

• Coordinate shipping, receiving, and material handling activities to ensure on-time delivery and accurate transfers
• Prepare and package materials for shipment in accordance with specifications and regulatory requirements
• Generate and manage shipping documentation (air bills, bills of lading, labels) and coordinate carrier scheduling and tracking
• Receive incoming materials, verify accuracy against documentation, and perform inventory control and cycle counts
• Maintain accurate records in ERP/MRP systems and interpret work instructions, travelers, and specifications
• Troubleshoot logistical or material discrepancies and coordinate resolutions while maintaining compliance with safety and regulatory standards

Here’s What You’ll Need to Be Successful in This Role

• Minimum 3+ years of experience in product support, logistics, shipping, or a related field
• Strong background in shipping and logistics operations, especially within regulated environments (e.g., aerospace, defense, manufacturing)
• Proficiency with computer systems such as ERP/MRP
• Ability to read and interpret documentation, specifications, and work instructions
• Strong troubleshooting, problem-solving, and attention to detail
• Ability to lift up to 50 lbs and perform physical tasks as needed
• Strong communication and teamwork skills

Here’s What Else Might Help You Out

• Experience with government logistics systems (e.g., WAWF or other government portals)
• Prior military experience
• Forklift certification
• Experience across multiple functions (shipping, receiving, stockroom, inventory)

Pay Range

$30.00 - $32.00/hour

Ready to Make Your Mark?

This role may fill quickly. Submit your resume to be considered.

Apply with Pioneers here