Product Support Coordinator Senior
$30 - $32 per hourNextDeavor Inc.
Job Description
Job Description
Product Support Coordinator Senior
Full-time
Hauppauge, NY, US
Exclusive confidential search — details shared with qualified applicants.
Become a Key Player as a Product Support Coordinator SeniorYou will support timely and compliant movement of materials and products across the operation, helping the team meet production and delivery commitments. You will work onsite in a warehouse/manufacturing environment in an operations role interacting with carriers, production teams, and inventory stakeholders. The schedule is Monday–Friday, 7:00 AM – 3:30 PM (first shift).
Here’s How You’ll Make an Impact on the Team- Coordinate shipping, receiving, and material handling activities to ensure on-time delivery and accurate transfers
- Prepare and package materials for shipment in accordance with specifications and regulatory requirements
- Generate and manage shipping documentation (air bills, bills of lading, labels) and coordinate carrier scheduling and tracking
- Receive incoming materials, verify accuracy against documentation, and perform inventory control and cycle counts
- Maintain accurate records in ERP/MRP systems and interpret work instructions, travelers, and specifications
- Troubleshoot logistical or material discrepancies and coordinate resolutions while maintaining compliance with safety and regulatory standards
- Minimum 3+ years of experience in product support, logistics, shipping, or a related field
- Strong background in shipping and logistics operations, especially within regulated environments (e.g., aerospace, defense, manufacturing)
- Proficiency with computer systems such as ERP/MRP
- Ability to read and interpret documentation, specifications, and work instructions
- Strong troubleshooting, problem-solving, and attention to detail
- Ability to lift up to 50 lbs and perform physical tasks as needed
- Strong communication and teamwork skills
- Experience with government logistics systems (e.g., WAWF or other government portals)
- Prior military experience
- Forklift certification
- Experience across multiple functions (shipping, receiving, stockroom, inventory)
$30.00 - $32.00/hour
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$19.1 - $23.88 per hour
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