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Sales Administrator

$41.6k - $45.76k
Full-time

Floors Etc

Description

Summary

Provide dedicated administrative support to a Senior Sales Representative, managing the paperwork, scheduling, and customer follow-up behind their residential accounts so they can focus on selling.

Essential functions

  • Handle the paperwork flow for the Senior Sales Representative’s residential accounts
  • Enter jobs and services into the computer system
  • Put together work packets for installers on the Senior Sales Representative’s jobs
  • Create Change Orders
  • Assist the Senior Sales Representative with day-to-day processes and keep their pipeline organized
  • Help the Senior Sales Representative with computer issues and company software
  • Help handle customer complaints on their accounts
  • Prepare paperwork for returns
  • Print Job Schedule reports and coordinate with accounting to create COD invoices
  • Assist the Senior Sales Representative and Sales Manager with developing tools and procedures to streamline work processes
  • Help grow the Senior Sales Representative’s customer base and develop relationships with prospective clients

Requirements

Required qualifications

  • High school diploma or equivalent
  • 2+ years of administrative, office, or customer service experience
  • Proficiency with Microsoft Office (Word, Excel, Outlook) and comfort learning new software quickly
  • Strong organizational skills and attention to detail, especially with orders, measurements, and paperwork
  • Clear, professional written and verbal communication, by phone and in person
  • Ability to manage several jobs at once and meet deadlines
  • Basic math skills (calculating square footage, pricing, and totals)
  • Ability to handle confidential customer and pricing information with discretion

Preferred qualifications

· Experience in flooring, home improvement, construction, interior design, or another installation-based industry

· Familiarity with flooring products (carpet, hardwood, LVP, tile, laminate) and installation terms

· Experience with flooring or construction software

· Experience supporting a sales representative or executive directly

Vacancy posted 1 day ago
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