Receptionist

Support Services Center Representative

Greets and receives all internal/external customers and answer phone calls for the Support Services Center while providing the highest level of customer service.

Operate telephone switchboard to answer, screen and/or forward calls to the appropriate party

Greet and direct all internal/external customers to their specific destination

Schedule and maintain the log for all conference rooms as needed for departmental and external client meetings

Responsible for placing supply orders with vendors as required

Responsible for posting outgoing mail and delivering incoming mail

Coordinate pickup and delivery of express mail services including but not limited to FedEx, UPS, Courier, etc.

Receives and signs for special deliveries as they arrive to the Support Services Center

Assist in mass mailings as required

Maintain and update voicemail messages for accurate information of Goodwill of North GA programs and events such as inclement weather, holiday closings and store/site locations

Respond professionally to all emergency situations and document necessary information in such circumstances

Perform other duties as assigned.

High school diploma or GED required and a minimum of three (3) years of clerical/front desk experience

Must have substantial telephone switchboard experience

Must be proficient in Microsoft Office Suites

Must have excellent oral and written communication skills

Must posses a positive attitude and interpersonal skills

Must handle all information with the strictest of confidence

Must have attention to detail and perform as a team player

Must have access to dependable transportation

Ability to perform basic office functions and work in an office environment that requires sitting for majority of the workday

Must be able to work holidays as required

The ability to push, pull and lift 30 lbs. with or without accommodations.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.