Office Assistant

Job Description Job Description The Office Assistant supports the day-to-day operations of a 55+ active community in Anaheim Hills. This role assists the property manager with administrative tasks, tenant communication, maintenance coordination, and record keeping to ensure efficient property operations and high tenant satisfaction. Full time or part time. Key Responsibilities Administrative Support Answering phones and front desk customer service Maintain tenant files, lease agreements, and property records. Responsible for deposits and reports from the Rent Manager, when needed. Prepare notices, flyers, correspondence, basic reports, newsletter and calendar, when needed. Tenant Relations Respond to tenant inquiries via phone, email, or in person Coordinate and prepare paperwork for move-ins, move-outs, and lease renewals Ensure compliance with lease terms and property policies Assist with monthy dinners for the residents, when needed. Maintenance Coordination Receive and track maintenance requests Follow up to ensure repairs are completed in a timely manner Maintain maintenance work orders and invoices from vendors. Financial Assistance Assist with rent collection and posting payments in Rent Manager Track late payments and prepare notices as directed Support budget tracking and basic accounting tasks Qualifications High school diploma or higher (Associate’s degree preferred) Strong organizational, time-management skills, and attention to detail. 60 wpm Excellent communication and customer service abilities Proficiency in Microsoft Office, Google Docs, OneDrive, Canva preferred Ability to handle multiple tasks and work independently Ability to use Apple computer a plus MUST live within 15-20 minutes of Anaheim Hills Skills & Competencies Good front office and people skills, ttention to detail, problem-solving skills, professional demeanor, ability to handle confidential information, strong follow-up and coordination skills