Documentation Specialist

Documentation Specialist

This is a great opportunity for someone who enjoys working in a structured, process-driven environment while supporting critical documentation and quality workflows. The role offers long-term contract stability, fully remote flexibility with occasional onsite collaboration, exposure to regulated documentation processes, and the chance to contribute to workflow improvements, cross-functional coordination, and operational efficiency in a highly visible support function.

Role Summary

Support documentation operations by processing product and quality-related documents from intake through approval within a document management system. Assist with records retention, archival coordination, documentation workflows, and cross-functional follow-up. Ensure documentation activities are completed accurately, on time, and in compliance with internal procedures and quality requirements.

Key Responsibilities

• Process product and quality-related documents within a document management system.
• Handle documentation requests from receipt through approval and final system processing.
• Maintain accuracy, completeness, and timeliness of controlled documentation activities.
• Support record archival and retention activities in compliance with corporate records policies and quality requirements.
• Coordinate documentation-related follow-up and communicate with stakeholders to ensure timelines are met.
• Support purchasing-related tracking, follow-up, and coordination activities as needed.
• Work in a matrixed environment while managing shifting priorities and multiple requests.
• Contribute to documentation workflow improvements and process efficiency initiatives.
• Support document tracking, status updates, and related administrative documentation tasks.

Required Qualifications

• High School Diploma or equivalent with relevant experience.
• Experience supporting document processing, document control, records management, or administrative documentation activities.
• Strong attention to detail and organizational skills.
• Strong verbal and written communication skills.
• Ability to work independently and manage tasks with minimal oversight.
• Experience working with document management systems or similar controlled documentation environments.
• Ability to manage multiple priorities and meet timelines in a fast-paced environment.

Preferred Qualifications

• Experience processing quality or regulated documents or working in a regulated environment.
• Experience with records archival, retention schedules, or controlled document lifecycle activities.
• Experience supporting process improvements or workflow enhancement initiatives.
• Experience with document tools, tracking tools, or workflow systems.
• Experience supporting purchasing coordination, equipment tracking, or follow-up activities.
• Flexibility to support teams across multiple time zones if needed.
• Exposure to automation-focused workflow improvement tools or process enhancement initiatives.

Required Skills

• Document Control
• Document Management
• Records Management
• Controlled Documents
• Documentation Processing
• Records Retention
• Archival
• Workflow Coordination
• Administrative Support
• Quality Documentation
• Regulatory Documentation
• Purchasing Support
• Equipment Tracking
• Process Improvement
• Workflow Improvement
• Stakeholder Coordination
• Status Tracking
• Follow-Up
• Communication
• Organization
• Attention to Detail
• Time Management
• Multi-tasking
• Cross-Functional Coordination
• Compliance Support

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually – as applicable.