Senior Account Manager

Senior Account Manager

At Daisy, we're pioneering the future of smart spaces—making homes and offices more connected, comfortable, and joyful through technology. As the first national smart space installation and services company, we're growing fast and are seeking a Senior Account Manager in our New York, New York branch who will be responsible for generating outside sales within the high-end residential, commercial, restaurant, hospitality, multiple dwelling, and direct-to-consumer markets.

The Senior Account Manager works as an integral part of Daisy's starting line for business. They will interact with clients, client representatives, trade partners, referrals, and other outreach partners to drive new business and create opportunities for projects. They will be responsible for the wellness of the organization and the management of sales for Daisy's largest profit margins. They will drive sales and provide leads for new business prospects, upgrades, and SLAs. The Senior Account Manager acts as the first point of contact for Daisy's clients, ensuring a high standard of care throughout the entire project process. They will work across all departments to manage the lifecycle of their assigned projects and verify client satisfaction with each step.

What You'll Be Doing

• Research, source, and create prospective client leads. Acquire large-scale projects for clients, selling new systems and upgrades as applicable.
• Manage and maintain relationships with current clients, build new relationships with referrals, leads, and trade partners.
• Earn a minimum quota to reflect 5 million in sales annually to act as a primary source for the health of the organization's revenue stream.
• Share Daisy's offerings and project samples to grow the client base. Build new business by identifying possible leads, building, enhancing, and developing new client relationships.
• Assist in the creation of proposals, financial documents, and contracts for clients. Work across the sales team to assist with the scope of work for projects and determine products and services to be rendered.
• Work alongside design and project management to monitor project progress, liaise with clients throughout the project, and ensure client satisfaction is being met.
• Conduct site visits as projects are in flight to verify milestones are being met. Communicate with clients as needed to ensure complete satisfaction.
• Prepare and present sales activity reports for all contacts and opportunities.
• Communicate throughout the project process with internal and external stakeholders for any adjustments. Manage and track any change order requests, and ensure documentation is adjusted as the project scope and labor are assigned.
• Assist the design team in the commissioning of installed systems to meet client needs and requests.
• Develop and deepen relationships with current and potential clients with in-person marketing efforts to widen the client base and strengthen relationships.

What You Bring to the Team

• 10+ years' experience in a client-facing sales role in AV home or commercial automation.
• 8+ years of outside sales experience in the smart home AV industry. Must have a book for immediate leads.
• High School diploma or equivalent required, bachelor's degree preferred.
• Requires working knowledge of all or some of the following areas: o Audio & video distribution concepts and equipment. o Networking standards. o Lutron lighting and shade control systems. o Home cinema and high-end audio systems. o Crestron control systems. o Savant control systems. • Excellent verbal and written communication skills. • Must be organized and proficient in time management skills. • Aptitude for working within multiple software platforms. • Comfortable selling and interacting with VIP clientele. • Project management experience is a plus. • Business-to-client experience required, smart home integration sales preferred. • ConnectWise experience is a plus.

Compensation & Benefits:

• Generous compensation, including commission
• Equity options
• Medical, Vision, and Dental Insurance
• 401K
• Paid Time Off
• Opportunity to shape a key service offering in a rapidly growing company
• Collaborative and innovative work culture

Our Mission and Culture Mission:

Enhance the human experience through smart spaces

Vision:

Become the most beloved brand in technology services

Our core values guide everything we do:

• Delight: Deliver magical client experiences
• Accountability: Own your work with transparency and integrity
• Innovation: Embrace creativity to solve challenges
• Service: Put clients, teammates, and partners first
• You: Celebrate diverse backgrounds and perspectives

Additional Information:

We maintain a smoke-, drug, and alcohol-free workplace on-site and when representing Daisy. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

Please note: At this time, we are unable to sponsor work visas or consider candidates who require visa sponsorship now or in the future.

Compensation: $85,000.00 - $110,000.00 per year