Senior Technical Business Analyst

Role Description

Genesis Consulting has an immediate opportunity for an experienced, forward thinking Senior Technical Business Analyst and Federal Travel and Expense (T&E) Subject Matter Expert with a passion for growth and business transformation for a Federal client in the Washington, DC area. Join our team and utilize both legacy and modern, open-source technologies to develop, deliver and support applications for our clients while leveraging concepts of Lean, Agile, Kanban and SAFe. Our clients are some of the world’s leading companies, and the candidate will be a part of challenging projects to build and support technical solutions for their needs.

• Define travel and expense services requirements and performance metrics through awareness of relevant Federal policies, T&E Federal Integrated Business Framework standards, research and fact-finding combined with an understanding of applicable T&E commercial and Federal services.
• Develop and maintain T&E business modeling, process modeling, and T&E service configuration design documents for the client initiative.
• Conduct assessment of current and future state needs and related gap analyses; provide corrective action, as applicable.
• Participate in evaluation requirements and test scenarios.
• Develop related communications material to garner leadership and stakeholder alignment and endorsement.
• Provide advice and guidance to federal counterparts on industry best practices.
• Provide meeting management support as necessary.

Qualifications

• 4+ years of experience with defining T&E services requirements and performance metrics through awareness of relevant Federal policies, research and fact-finding combined with an understanding of applicable T&E commercial and Federal services.
• Knowledge of travel and expense software solutions such as SAP Concur or similar.
• FTR/JTR Subject Matter Expert.
• TMC (Travel Management Company) background and understands PNR elements.
• Strong Agile Project Management skills, including backlog refinement, sprint planning, stakeholder alignment, iterative analysis, and delivery against milestones.
• Performs analysis of business and user needs and assesses performance to defined requirements and performance metrics.
• Conducts assessment of current and future state needs and related gap analyses; providing corrective action and creates deliverables independently.
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
• 4+ years of experience with documenting system documentation and requirements/traceability using a holistic requirements management tool, such as Jira.
• 4+ years of experience in a Digital Business Analyst, project management or similar role.
• Proven computer skills in Google Workspace and Microsoft suite (Excel, MS Access, PowerPoint, Word, Project, and Visio).
• Strong analysis and documentation skills for creating End-to-End business scenarios for the development of test cases and execution.
• Strong analytical and industry relevant product management skills required, including a thorough understanding of interpreting customer business needs into operational requirements.
• Strong knowledge of web applications, client server applications, legacy applications, and database concepts.
• Applies business modeling, process modeling, and customer experience design techniques.
• Knowledge and the ability to identify the interdependencies of key business processes, functions, and risks.

Requirements

• Bachelor’s Degree required.
• Must be US Citizen.

Certifications

• PMP, CSM, ITIL, and/or SAFe certifications preferred.