Technical Business Analyst

Role Description

The Technical Business Analyst is responsible for analyzing business processes and business requirements for initiatives that support Farmer Mac’s strategic objectives. The technical analyst in this position partners with business analysts from the Business Transformation team and the business organization to communicate and clarify business needs for development and implementation by the Information Technology team(s).

• Contribute to the development of Day in the Life Use Case definitions, business requirements, and business rules.
• Create current and future state technical/workflow/data diagrams.
• Define data conversion mappings, data integrations, and data quality standards to ensure IT services align with business needs.
• Collaborate with business transformation business analysts to provide process analysis, needs assessments, and preliminary cost-versus-benefit assessments.
• Broker other IT services and communicate trends and requirements with business and IT staff.
• Define technical requirements via industry-standard, model-driven analysis techniques.
• Document and manage requirements via approved processes, templates, and tools throughout the software development life cycle.
• Develop and maintain effective working relationships with both business and IT.
• Interact extensively with members of the IT team, including the Enterprise Architect, Enterprise Data Architect, Database Administrators, and technical delivery teams.
• Occasionally liaise with external stakeholders.

Qualifications

• Demonstrated technical business analysis experience.
• Demonstrated knowledge of the software development lifecycle and systems analysis.
• Experience in data architecture and data analysis.
• Experience in loan operations and loan servicing.
• Demonstrated ability to reach consensus and signoff on requirements gathering deliverables.
• Demonstrated ability to work in Agile environments for software development.
• Excellent oral and written communication skills.
• Natural team player, collaborating with peers and project teams.
• Demonstrated ability to manage and collaborate with external vendors.
• Proven self-starter with ability to operate with limited supervision.

Requirements

• Bachelor’s degree in Accounting, Finance, Mathematics, Statistics, Management Information Systems, or similar discipline.
• Three to five years of related experience.
• Experience with flowcharting tools and techniques such as Lucid.
• Experience working in the financial services industry.
• Experience working with a broad range of technologies and enterprise systems.
• Experience working with the Salesforce platform is a plus.
• Experience in the secondary mortgage industry is a plus.
• Technical/Business Analysis certification is a plus.
• Previous consulting experience is a plus.
• Experience with Microsoft Azure DevOps or JIRA is a plus.
• Experience with project management tools is a plus.

Benefits

• Typical base pay range for this role is $110,000 to $130,000 per year.
• Compensation will vary based on experience and geographic work location.