PATIENT ACCESS SCHEDULING COORD

Working at Moffitt is both a career and a mission: to contribute to the prevention and cure of cancer. As the only National Cancer Institute-designated Comprehensive Cancer Center based in Florida, Moffitt employs some of the best and brightest minds from around the world. Join a dedicated team of nearly 10,000 who are shaping the future we envision. Moffitt has been recognized as a Best and Brightest Company to Work for in the Nation, a Digital Health Most Wired Organization and continually named one of the Tampa Bay Times’ Top Workplaces. A National Cancer Institute (NCI)-designated Comprehensive Cancer Center since 2001. Summary The Patient Access Scheduling Coordinator (PASC) is a member of the Clinic Access Department at Moffitt Cancer Center. The Clinic Access Department handles more than 6,500 patient calls or appointments weekly, schedules and registers all services for all outpatient visits. The PASC registers and schedules patients in the outpatient clinics as part of his or her duties. The PASC’s perform these duties face to face with patients. We are currently looking for a Patient Access Scheduling Coordinator (PASC) to join our team. Position Highlights The Patient Access Scheduling Coordinator (PASC) is responsible for registering and checking in patients as they arrive for their visit and for scheduling any orders and appointments requested by the patient’s care team as patients depart. PASC’s based in our Call Center perform registration and scheduling of appointments by phone. PASC’s gather accurate information, explain forms and policies and answer questions from our patients. A Career Ladder is in place to reward high productivity, quality and skills. Responsibilities Perform pre-registration or registration of patients for appointments at the Cancer Center. This includes review of insurance data to ensure that each encounter can be billed appropriately. Communicate with the ordering, referring or attending providers and the patient, referring to scheduling guidelines, to correctly schedule appointment procedures. Explain required registration elements, including forms, to the patient when required. Review documented instructions with patients to ensure they are properly prepared for scheduled procedures, tests and/or appointments. Work collaboratively with team members as needed. Other job-specific duties as assigned, consistent with level on career ladder. The Ideal Candidate will have An upbeat, approachable and compassionate approach when working individually with each patient. (This is crucial when face to face with patients). Accuracy in data entry of patient information in the computer systems. Critical thinking skills and a solution focus approach. Flexibility to work in various clinics depending on the daily volumes. Knowledge of medical terminology. Experience successfully working in an environment with competing priorities and demands and performance metrics. Sensitivity and compassion for our patients, who may experience difficulties and challenges as they seek cancer care. 1 or more years of experience in a hospital, outpatient facility or physician office performing scheduling or registration duties, or performing data processing and/or customer service. Moffitt Cancer Center is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or protected veteran or disabled status. We seek candidates whose skills, and personal and professional experience, have prepared them to contribute to our commitment to diversity and excellence. Reasonable Accommodation Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Moffitt endeavors to make moffitt.org/careers accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact one of the Human Resources receptionists by phone at View phone number on click.appcast.io or by email at View email address on click.appcast.io. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. If you’d like more information on your EEO rights under the law, click here. #J-18808-Ljbffr Moffitt Cancer Center Partnership