Administrative Clerk

Salary : $49,524.00 - $60,156.00 Annually
Location : City Hall, 505 S. Garey Ave, Pomona, CA
Job Type: Full-Time
Job Number: 26-ACLK/1
Department: Public Works
Opening Date: 11/09/2026
Closing Date: 11/19/2026 11:59 PM Pacific
Max Number of Applicants: 150


VACANCY
This recruitment will remain open until the City receives 150 qualified applications or until November 19, 2026, whichever occurs first.
Interested candidates are encouraged to apply as soon as possible.
Join our team at the City of Pomona as an Administrative Clerk in the Public Works Department! We're looking for a dedicated, detail-oriented professional who is passionate about supporting city operations and serving the community. As an Administrative Clerk, you'll play an essential role in the efficiency and effectiveness of our team by handling a variety of clerical tasks, from word processing and data entry to providing valuable information and assistance to staff and the public.
Why Pomona?
The City of Pomona offers a unique career opportunity to individuals passionate about code compliance and wishing to impact their community positively. This position has an excellent benefits package with a 4/10 work schedule with Fridays off and medical, dental, and vision coverage. Additionally, the position offers participation in CalPERS, the option to join a deferred compensation plan, tuition reimbursement plan, and medical flex spending account program.
Why You'll Love It Here:

• Supportive Environment : Be part of a team that values your contributions and fosters growth.
• Make a Difference : Your work will directly impact the safety and development of Pomona.
• Professional Growth : Opportunities for career advancement and professional development.

Apply today and start your rewarding journey with the City of Pomona!

To excel in this position, one must possess a set of core competencies. These competencies include, but are not limited to the following:


Self-Management : Showing personal organization, self-discipline, and dependability.
Using Technology : Working efficiently with electronic hardware and software applications.
Adaptability : Responding positively to change and modifying behavior as the situation requires
Attention to Detail : Focusing on the details of work content, work steps, and final work products.
Customer Focus : Attending to the needs and expectation of customers.
Teamwork : Collaborating with others to achieve shared goals

MINIMUM QUALIFICATIONS TO APPLY
The City is seeking a candidate who is dedicated to public service and has any combination equivalent to experience and training that would provide the required knowledge, skills, and abilities to qualify. A typical way to obtain the knowledge, skills, and abilities would be:

Education & Experience

• High school diploma or GED equivalency.
• One year of clerical experience.

License or Certificate

• Must possess a valid driver's license.
• A typing certificate indicating a typing speed of at least 45 net words per minute must be attached to your job application. Emailed and faxed typing certificates will not be accepted. Click here for detailed typing certificate requirements.

Review the complete job description here:

ESSENTIAL DUTIES

• Perform a wide variety of general clerical work including maintaining records, verifying accuracy of information, and recording information.
• Perform a variety of routine bookkeeping duties including simple posting of prepared data and verification of data entered.
• Compile information and data for reports; check and tabulate data.
• Provide information and forms to staff and the public; collect and process appropriate information; apply departmental and program policies and procedures in determining completeness of applications, records and files; collect and account for monies.
• Type, proofread and word process a variety of documents including general correspondence, agendas, reports, newsletters, and memoranda. Assist in the development of forms, worksheets, and record keeping systems for the collection, dissemination, and maintenance of appropriate unit, program, or department information.
• Receive calls and visitors; respond to general complaints and requests for information from the public; interpret basic services, policies, rules, and regulations in response to inquiries and complaints; assist in the resolution of concerns and complaints; refer inquiries to appropriate staff; route calls and take messages as appropriate.
• Receive, open, review, sort, date stamp, and distribute office mail; review correspondence directed to assigned staff; prepare written responses as directed.
• Monitor special projects, assignments, and activities for assigned unit, program, or department.
• Operate modern office machines and equipment including word processors, typewriters, printers, copiers, calculators, microfilm machines, and FAX machines; routinely use a full range of word processing and spreadsheet computer software applications. Assist in office maintenance; order supplies.
• Perform related duties and responsibilities as assigned.
  Special Requirements
  Essential duties require the following physical skills and work environment: Ability to work in a standard office environment; ability to travel to different sites and locations.

SELECTION PROCESS
Application Process This recruitment will also establish a list for future vacancies. Screening of qualifications and "most qualified" is based on the information provided on the official City Application. A resume may be attached to your application, but will not substitute for the completion of your application. Applications that are not entirely completed may be rejected.To complete your application for this position you will be prompted to respond to supplemental questions. Incomplete responses, false statements, omission, or partial information may result in disqualification from the selection process. Your responses should be consistent with the information provided on your application. The information will be used as part of the application screening and selection process and is designed to help you present your qualifications for this position. This may include a selection step in which your application and supplemental questions are reviewed and scored by a panel of raters familiar with this position. Final candidates are required to submit authorization for the City to run a report from the Department of Motor Vehicles (DMV).


Current City of Pomona employees who hold a position that requires the same or more words per minute are not required to submit a new typing certificate.
City Mission Statement
The City of Pomona is dedicated to improving the quality of life for our diverse community.
The City of Pomona offers the following generous benefit package. Employees in this group serve a 12-month probationary period. The Salary Scale Plan is composed of five steps. Merit step increases are based on meets standards performance.


WORK SCHEDULE:
Most employees including certain Police Department employees work a 4/10 work schedule.
24-hour operations personnel may be assigned to a 12-hour (12/80) schedule.
City Hall Employees work Monday through Thursday, with City Hall being closed every Friday.


In order to maintain service to the public, departmental effectiveness, productivity and/or efficiency, a Department Director may assign an employee a different work schedule that is in compliance with the requirements of FLSA with Human Resources approval.

RETIREMENT BENEFITS : Provided by the California Public Employee's Retirement System. Every regular employee becomes a member immediately upon employment. New employees who become a "new" member of CalPERS for the first time on or after January 1, 2013 will be enrolled in the CalPERS 2% @ 62, FAS 3 Plan. New members will be required to pay at least 50% of the normal cost (Govt. Code Section. 7522030(c)). However, a new employee who is a "classic" member of CalPERS or a current member of another California public retirement system will be enrolled in the CalPERS 2% @ 60, FAS 3 Plan. Currently, all new PCEA employees shall pay the CalPERS member's retirement contribution of 7.5%. City of Pomona employees do not contribute into Social Security.

PAID HOLIDAYS: 13 paid holidays & 1 floating holiday is provided per year.
VACATION LEAVE:

• 1-4 years = 80 hours
• 5-9 years = 160 hours
• 10-14 years = 184 hours
• 15 years = 200 hours
• Extending through the 20th year, employee shall accrue 8 hours of additional vacation leave per year with a maximum accrual of 240 hours per year.

SICK LEAVE: 12 days per year (prorated if on any leave without pay).

GROUP INSURANCE PROGRAMS are available to eligible City employees. These programs include medical, dental, vision, long-term disability, life and accidental death and dismemberment insurances.

• HEALTH INSURANCE: $700 per month; cash-in-lieu program available
• DENTAL: $75 per month
• VISION: Voluntary participation by the employee
• 125 BENEFIT PLAN CONTRIBUTIONS: City paid contributions that goes towards medical, dental, and vision insurance premiums. They are applied in addition to the other contributions listed above.
  • Waiving coverage = $45 per month
  • Single coverage = $205 per month
  • Two-party coverage = $1,075 per month
  • Family coverage = $1,775 per month
• LONG TERM DISABILITY INSURANCE: 66 2/3 of base salary for a maximum of 2 years after 60 days
• LIFE INSURANCE: $30,000 policy plus AD&D

EDUCATIONAL INCENTIVE PLAN available for eligible employees to develop their knowledge and abilities.

• TUITION REIMBURSEMENT: $3,500 per year

DEFERRED COMPENSATION: A voluntary deferred compensation 457 plan is available.

FLEXIBLE SPENDING ACCOUNTS are available where employees use pre-tax salary to pay for regular child care, adult dependent care and/or medical expenses.

LEGAL PROTECTION AND IDENTITY THEFT PROTECTION: Offered by LegalShield under two separate plans, provides the protection and peace of mind your family needs and deserves. LegalShield provides a variety of legal services, while IDShield is focused on identity theft protection. These offerings may be purchased individually or bundled together.

PET INSURANCE: Offered by Nationwide, allows you to select from two pre-made plans, or create a customizable plan that addresses the specific needs of your beloved pets.

CREDIT UNION membership is available to all City employees and provides access to low interest loans.

NOTE: The provisions of this bulletin do not constitute a contract expressed or implied, and any provisions contained herein may be modified or revoked without notice.
FIVE-YEAR VISION STATEMENT: Pomona will be recognized as a vibrant, safe, beautiful community that is a fun and exciting destination and the home of arts and artists, students, and scholars, business and industry.

CORE VALUES: The City of Pomona values Cultural Diversity; Fiscal Responsibility; Focusing on the Future; Excellent Customer Service; Leadership; Quality of Life; and Clear and Open Communication.
01


Do you possess a valid driver's license at time of application?

• Yes
• No

02


Please indicate your highest level of education.

• Some High School
• High School Diploma
• Some College
• Associate's Degree
• Bachelor's Degree
• Master's Degree or above

03


This position requires a valid typing test certificate that reflects a typing speed of 45 words per minute (WPM). Applications submitted without a valid typing test will be disqualified. For information regarding typing test requirements, please click Did you submit a valid typing certificate?

• Yes
• No

04


How many years of clerical experience do you possess?

• No experience, but willing to learn.
• Less than one year of experience.
• One year of experience, but less than two.
• Two years of experience, but less than three.
• Three or more years of experience.

05


Please list your specific clerical experience. if none, type N/A. (Do not refer or rely on a resume or other documentation as we will not review resumes to determine qualifications.)
06


How frequently do you use Microsoft Office programs in your current or previous position?

• Extensive use (daily, essential job function)
• Frequent use (several times per week)
• Regular use (weekly)
• Occasional use (monthly)
• Limited use (rarely)
• No experience

07


Which of the programs below have you used in a professional or office setting?

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Microsoft PowerPoint
• Microsoft Teams
• Microsoft Publisher
• SharePoint
• Workday

08


How would you rate your level of proficiency with Microsoft Word, Excel, Outlook, and PowerPoint? Please select the option that best describes your experience.

• Expert - Extensive experience using all programs; able to create advanced documents, spreadsheets, presentations, and reports with little or no assistance.
• Advanced - Strong working knowledge; regularly use these programs to complete complex work assignments independently.
• Intermediate - Comfortable using these programs for most job-related tasks, including creating and editing documents, spreadsheets, emails, and presentations.
• Beginner - Limited experience; familiar with basic functions but may require assistance with more complex tasks.
• No Experience - Little or no experience using Microsoft Word, Excel, Outlook, or PowerPoint.

09


Are you comfortable learning new software and updated Microsoft Office applications?

• Yes
• No
• Somewhat

Required Question