MEDICAL ASSISTANT

Medical Assistant

Schedule: Five days per week, with workdays scheduled Monday through Saturday. Employees participate in a rotating schedule to accommodate Saturday coverage. When scheduled to work on a Saturday, the employee will receive a different day off during the workweek. Specific workdays may vary based on the rotation and operational needs.

Become part of a compassionate, collaborative team committed to delivering high-quality, patient-centered care to women and families in our community.

Eisner Health is a mission-driven organization dedicated to improving the health and well-being of children, families, and communities throughout Los Angeles County. As a Federally Qualified Health Center (FQHC), we provide comprehensive, culturally responsive care across every stage of life, including primary care, pediatrics, women's health, behavioral health, dental, optometry, dermatology, pharmacy, laboratory services, and care coordination.

Position Summary & Duties Eisner Health is seeking a compassionate and dedicated Medical Assistant to join our Women's Health team in Downtown Los Angeles. In this role, you will provide high-quality clinical and back-office support to OB/GYN and Women's Health providers while helping deliver exceptional, patient-centered care throughout the lifespan. The ideal candidate is passionate about women's health, thrives in a fast-paced community health environment, and is committed to providing compassionate, culturally responsive care to patients.

What You'll Do

• Greet and prepare patients for OB/GYN examinations, procedures, and follow-up visits by obtaining vital signs, medical and obstetric histories, medication information, and other pertinent clinical data.
• Accurately document patient information, clinical observations, services, and required documentation in the EHR; review charts for completeness and ensure laboratory results, imaging, consult notes, and other records are available for provider review.
• Assist OB/GYN or Women's Health providers with examinations, treatments, procedures, and routine women's health services in accordance with established clinical protocols and standing orders.
• Support prenatal and postpartum visits by obtaining relevant histories, vital signs, screening information, and other clinical data and assisting providers with routine prenatal care.
• Administer medications, injections, immunizations, and other treatments according to provider orders, standing orders, organizational policies, current CDC recommendations, and applicable California requirements.
• Perform medication reconciliation, identify discrepancies or concerns, and communicate findings to the provider.
• Provide patient education regarding medications, treatment plans, prenatal and postpartum care, contraception, preventive health, follow-up care, and other women's health topics within the scope of practice.
• Perform routine clinical screenings and assessments, including blood pressure, pulse oximetry, BMI, pregnancy testing, and other age-appropriate or condition-specific screenings.
• Obtain and review patient consents and ensure required documentation for examinations, procedures, testing, and treatment is complete and accurate.
• Collect, label, process, and prepare gynecologic, prenatal, and other specimens for laboratory testing in accordance with proper handling, documentation, and transport procedures.
• Coordinate patient care through referrals, imaging, laboratory services, prescriptions, appointment scheduling, orders, and follow-up activities.
• Communicate laboratory and diagnostic results to patients in accordance with provider direction and established protocols and ensure appropriate follow-up is completed.
• Monitor patients for adverse reactions to medications, immunizations, procedures, and treatments and promptly report concerns to the provider.
• Support preventive women's health initiatives, including reproductive health education, cancer screening, immunization review, and patient education.
• Maintain clean, organized, and properly stocked exam rooms, procedure rooms, equipment, supplies, and emergency preparedness materials in accordance with safety and infection control standards.
• Follow appropriate infection prevention and control practices, including proper use of personal protective equipment and sterilization or disinfection procedures.
• Support efficient patient flow and front- and back-office operations, including discharge, phone calls, scheduling, referrals, and coordination of follow-up appointments.
• Participate in quality improvement, productivity, compliance, and documentation initiatives and maintain compliance with HIPAA and applicable healthcare regulations.
• Contribute to a collaborative team environment, assist with staff training and onboarding, and demonstrate flexibility in supporting clinical functions and departmental needs.
• Provide compassionate, culturally responsive, trauma-informed, and patient-centered care in a fast-paced community health setting.

Qualifications

• Completion of an accredited Medical Assistant program.
• Bilingual English/Spanish skills preferred.
• Current CPR certification or willingness to obtain certification prior to hire.
• At least one year of outpatient Medical Assistant experience preferred.
• Experience in OB/GYN, women's health, prenatal care, reproductive health, family practice, community health, or a similar outpatient setting is a plus.
• Familiarity with gynecologic examinations, Pap testing, specimen collection, pregnancy testing, and other women's health procedures preferred.
• Strong communication, organization, clinical, and patient-service skills.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Commitment to providing compassionate, culturally responsive, and patient-centered care to patients across diverse backgrounds and stages of life.

Benefits That Support You

• PTO: 7.08 hours accrued per pay period (26 pay periods per year)
• 9 paid holidays
• Paid jury duty: 40 hours per year
• Medical, Dental & Vision Insurance — including HSA-eligible and PPO options
• Flexible Spending Accounts — Healthcare, Dependent Care & Transportation
• Employer-sponsored Life Insurance & Long-Term Disability
• 30 covered Chiropractic or Acupuncture visits
• 401(k) with 3% employer contribution

Join Eisner Health and become part of a collaborative Women's Health team committed to providing accessible, high-quality health services to the communities we serve. If this opportunity aligns with your experience and career goals, we encourage you to apply.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.