Administrative Assistant

Responsible for organization and support of day-to-day operations of assigned specialty clinic(s); provides secretarial and administrative support services for Directors and Associate Directors of assigned specialty clinics as well as assigned clinicians. Manages all support functions including liaison with other hospital departments in order to ensure smooth patient billing from intake to bill production. Brown University Health employees are expected to role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide everyday actions with patients, customers, and one another. Responsibilities Apply corporate values of respect, honesty, and fairness, and pursue excellence in improving health status of the region. Act in accordance with the Brown University Health Corporate Compliance Program and Code of Conduct. Manage operations of specialty clinics to ensure smooth daily functioning and accurate billing and data collection under the direction of the ECCRC associate director. Coordinate outpatient specialty clinic CMHC activity, including data entry, verification of data, liaison with Information Systems CMHC manager, production of statistical reports, and error analysis. Liaise with other hospital departments (e.g., UM, patient accounts, patient access, and medical records) to ensure smooth functioning of clinics. Make arrangements for rooms, supplies, and equipment when needed. Complete paperwork for reimbursement of travel and education expenses, payment of bills, etc. Receive and process all referrals to assigned specialty clinics. Draft routine correspondence and memoranda regarding interviews and intake appointments, failed appointments, and patient satisfaction surveys. Administer intake packets for the families of new patients in conjunction with clinicians. Responsible for payroll for assigned specialty clinics. Represent assigned specialty clinics and Bradley Hospital to individuals and agencies outside the Bradley network with a professional demeanor and welcoming attitude. Provide administrative support to the Director and Associate Directors of assigned clinics and other clinical staff. Answer phone and screen calls for designated clinical staff, providing information when within scope of responsibility and authority. Answer correspondence and maintain calendars for Director and Associate Director, scheduling appointments, meetings, etc., and make travel arrangements as necessary. Pick up, sort, and distribute mail for assigned specialty clinic staff. Arrange for photocopying to be done by Central Services. Maintain appropriate files. Complete other projects as assigned, including typing, photocopying, and faxing. Attend meetings as required, taking notes, preparing and distributing minutes. Observe the highest level of confidentiality regarding patients, families, records, and other pertinent departmental or hospital information. Observe all hospital guiding principles and policies, rules, and regulations, including those pertaining to quality improvement, infection control, risk management, and safety. Minimum Qualifications Degree or diploma from an accredited secretarial school or equivalent. Three or more years of secretarial/office experience. Knowledge of medical or psychiatric terminology helpful. Work performed in a typical office environment. Supervisory responsibility: None. Pay range: $22.04 - $36.37 per hour. Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment. Location: Bradley Hospital – 1011 Veterans Memorial Pkwy, East Providence, Rhode Island 02915. Work type: MM-F. Work shift: Day. Daily hours: 8 or 12 hours. Driving required: No. #J-18808-Ljbffr EPBH Emma Pendleton Bradley Hospital