EMPLOYEE RELATIONS MANAGER

Job Description

Job Description

 

Position Title: EMPLOYEE RELATIONS MANAGER - LOS ANGELES, CA  

Salary:  $90000 - $115000 / yr 

 

Our Passion is Food!

At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people!

Job Summary

We are seeking an experienced Employee Relations Manager to assist our Southern California portfolio. This person will be based in the greater Los Angeles area and must have the ability to travel to accounts in Universal City, Burbank, Glendale and Whittier (50% travel in local SoCal market - this is a remote role when not traveling and mileage will be reimbursed). Union experience is a must for this role.

Duties/Responsibilities:

• Works with the Regional HR Manager and HR A &G (when applicable) to assist in onsite investigations involving employees, making disciplinary action recommendations as necessary.
• Utilize investigative techniques with employees and managers to complete thorough investigations.  
• Have the ability to summarize complex issues and investigations and make recommendations to Regional HR utilizing all Compass policies and Federal & California State laws.
• In conjunction with Regional HR, Partners with client HR in the event that it is necessary.
• Researches and explains laws and legal affairs concerning employment to managers, supervisors, and employees.
• Ensure investigations are completed with recommendations made for next steps.
• Follow up with management at accounts on action planning and training as necessary as an outcome of the investigation.
• Advises and trains managers and supervisors in best employee relations practices and strategies for managing supervisor problems and employee grievances. Develops further training as needed.
• Must have the ability to know when to escalate issues and collaborate in recommendations for disciplinary actions.
• Works in conjunction with Labor Relations Management to ensure collective bargaining agreement is followed and Union grievances are mitigated to the extent possible at Unionized accounts.
• Must be resourceful, with the ability to navigate through a large corporation while understanding applicable policies, procedures, and approval processes.
• Occasional HR /Safety related project management as assigned.
• Performs other related duties as assigned. 

Required Skills/Abilities: 

• Strong communication and interpersonal skills.
• Thorough understanding of California employment laws, as well as and Federal employment laws.
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, local City & State ordinances, and policies.
• Thorough understanding of dispute resolution.
• Ability to remain tactful, calm, and persuasive in controversial and/or confrontational situations.  
• Must be able to multi-task effectively, managing multiple issues and projects as assigned.

Education and Experience

• Bachelor’s degree in Human Resources or related field preferred. 
• Four years of professional human resource administration, including two years in employee relations preferred.
• Prior experience in HR within hospitality, retail, or food & beverage industry is preferred.
• Prior experience working in a unionized environment.
• California experience in HR is required.
• Bilingual in Spanish and/or Chinese is preferred.
• SHRM-CP or SHRM-SCP preferred.
  
   

Apply to Bon Appetit today!

Bon Appetit is a member of Compass Group USA.

Click here to Learn More about the Compass Story

Associates at Bon Appetit  are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

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Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Certain positions may require Florida Level 2 background screening. Details:

Applications are accepted on an ongoing basis.

Bon Appetit maintains a drug-free workplace.

Req ID: 1532258

Bon Appetit 

Johanna P Heidler