Collections Specialist

Job Description

Job Description

We are looking for a AR Specialist to support commercial receivables for a company in Garden Grove, California. This is a contract opportunity with the potential to become permanent for someone who can bring consistency, professionalism, and urgency to business-to-business collections activity. The person in this role will help improve cash flow by following up on overdue accounts, maintaining accurate records, and partnering closely with leadership to address aging balances.

Responsibilities:

• Monitor aging receivables and focus collection efforts on accounts that require immediate attention to reduce outstanding exposure.

• Maintain accurate collection notes, payment updates, and account status details in Excel-based tracking files.

• Coordinate with the Controller to review collection priorities, discuss challenging accounts, and escalate unresolved issues when needed.

• Follow up consistently on promised payments and document all communication to support recovery efforts.

• Contribute to weekly cash collection goals by managing a steady outreach cadence across assigned accounts.

• Identify accounts at risk of write-off and bring concerns forward promptly so next steps can be determined.

• Participate in a working interview process and perform effectively in a fully onsite, permanent environment.

• Prior experience in collections, accounts receivable, or a related credit and billing environment is preferred.

• Background in business-to-business collections is strongly desired.

• Comfortable using Excel to manage tracking logs, account updates, and collection activity.

• Dependable attendance and a strong record of reliability in previous roles are required.

• Able to communicate effectively with commercial clients while addressing past-due balances.

• Capable of working independently while also collaborating with leadership on account strategy.