Operational Risk Coordinator

Job Description:Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.We’re actively seeking a Operational Risk Coordinator. This role will be 4 days onsite in Newport Beach, CA.As Operational Risk Coordinator, you'll support the execution and continuous improvement of governance, risk, and compliance processes, including issue management, remediation tracking, risk acceptances, and oversight reporting. The role helps improve GRC platforms, develop reporting and analytics, and deliver insights through dashboards and management reporting. Working closely with Internal Audit, risk leaders, and business stakeholders, you'll support governance activities, drive process improvements, and promote consistent risk management practices across the organization.How you will help move us forward:Coordinate issue management activities, including remediation tracking, risk acceptances, and governance reportingImprove GRC platforms and processes, supporting system enhancements, data quality, and operational efficiencyAssist with user training and support for Archer and Power BI reporting, helping teams use platform capabilities effectivelyDevelop risk and compliance reporting, including dashboards, metrics, and management insightsSupport audits and governance activities by coordinating evidence requests, remediation efforts, and stakeholder engagementFacilitate cross-functional collaboration across risk, compliance, technology, audit, and business teams to support GRC initiativesThe experience you will bring:Bachelor's degree in Business, Risk Management, Information Systems, Finance, or equivalent work experienceExperience supporting issue management, remediation tracking, governance processes, or risk management programsExperience working with data and reportingGood organizational, coordination, and stakeholder management skillsGood written and verbal communication skillsWhat will make you stand out:Experience working with applications such as Archer and/or ServiceNow2 years of experience in Governance, Risk & Compliance (GRC), Operational Risk, Internal Audit, Compliance, or a related disciplineExperience with Power BI or other reporting and analytics platformsFamiliarity with operational risk, issue management, policy management, governance frameworks, and cybersecurityProfessional certifications such as CRISC, CISA, CISM, PMP, or related credentialsYou can be who you arePeople come first here. We’re committed to a diverse, equitable and inclusive workforce. Learn more about how we create a welcoming work environment through Diversity, Equity, and Inclusion at . What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife.#LI-KP1Base Pay Range:The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.$33.58 - $41.04Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependentsGenerous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off Paid Parental Leave as well as an Adoption Assistance ProgramCompetitive 401k savings plan with company match and an additional contribution regardless of participationYou Can Be Who You AreWe are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlifeEEO Statement:Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.SummaryLocation: Newport Beach CA-700Type: Full time