Business Development Manager

Phoenix Group is seeking a results-driven Business Development Manager to drive new client acquisition for Harris Secure Connect (HSC) and Doc-Tor.com (DDC), including Picasso, within the healthcare technology and revenue cycle management market. This individual will be responsible for developing new business opportunities, managing the full sales lifecycle, and expanding relationships with healthcare providers, billing organizations, technology vendors, and strategic partners. This is a remote position, ideal for a highly motivated sales professional who thrives in a fast-paced environment, enjoys prospecting and relationship building, and can effectively communicate business value to healthcare decision-makers. The successful candidate will leverage modern sales tools, including AI-enabled technologies, to improve effectiveness, accelerate sales cycles, and consistently exceed performance goals. The position is eligible to anyone in the U.S. or Canada.

Key Responsibilities

Business Development & Prospecting

• Identify, target, and engage prospective customers through outbound outreach efforts including phone, email, LinkedIn, and virtual meetings.
• Generate and qualify new sales opportunities within healthcare provider organizations, billing companies, revenue cycle management firms and healthcare technology vendors.
• Conduct discovery meetings to identify customer challenges, business objectives, and operational pain points.

Sales Execution

• Manage the complete sales cycle from prospecting through contract execution.
• Develop compelling value propositions and business cases tailored to customer needs.
• Deliver pricing presentations, proposals and ROI business cases.
• Lead live and virtual product demonstrations of HSC and DDC solutions, including Secure Connect, Claims Correct, and Picasso, tailored to each prospect’s workflow and pain points.
• Negotiate contract terms and collaborate with leadership on pricing and commercial approvals.
• Build relationships with stakeholders ranging from operational leaders to executive decision‑makers.

Pipeline & Territory Management

• Maintain a healthy sales pipeline and consistently achieve activity and revenue goals.
• Accurately track opportunities, customer interactions and forecasting activities within the CRM system.
• Provide regular pipeline updates and sales forecasts to management.

Cross‑Functional Collaboration

• Partner with implementation, onboarding and customer success teams to ensure a smooth transition from sale to client launch.
• Collaborate with marketing and leadership teams on lead generation and growth initiatives.
• Represent the organization at industry conferences, networking events and customer meetings.

Technology & Innovation

• Utilize AI‑powered sales and productivity tools to improve prospecting, research, customer engagement and sales effectiveness.
• Identify opportunities to improve sales processes, increase efficiency and drive better customer outcomes.

Required Qualifications

Experience

• Minimum of 3 years of business development, sales or account executive experience within the healthcare industry.
• Demonstrated success achieving or exceeding sales quotas and business development objectives.
• Proven track record of sourcing and closing new logo business through outbound prospecting.
• Experience managing complex sales cycles and multiple stakeholders.

Core Competencies

• 3-5 years of prospecting and cold‑calling experience.
• Comfortable running a high‑volume outbound motion with the phone as the primary channel, handling objections with confidence and booking meetings.
• Proven ability to develop and close new business opportunities.
• Excellent verbal, written and presentation communication skills.
• Confident presenting and demonstrating software solutions to audiences from front‑line staff to C‑suite executives.
• Strong negotiation and relationship‑building abilities.
• Ability to understand customer business challenges and articulate value‑based solutions.
• Experience using CRM platforms to manage sales activities and forecasts.
• Strong organizational and time‑management skills.
• Ability to work independently in a remote environment.
• Proficiency with modern productivity and AI‑enabled sales tools.
• Daily use of AI tools such as ChatGPT, Claude or Copilot for account research, call preparation, personalized outreach and follow‑up, with curiosity about what is next.

Education

• Bachelor’s degree preferred or equivalent combination of education and professional experience.

Preferred Qualifications (Nice to Have)

• Experience working within healthcare clearinghouse, healthcare technology or revenue cycle management organizations.
• Clearinghouse experience with organizations such as Availity, Waystar, Optum/Change Healthcare, Trizetto or similar.
• Knowledge of healthcare claims processing, eligibility, denials management, payer enrollment and reimbursement workflows.
• Familiarity with clearinghouse healthcare transactions and standards.
• Working knowledge of X12 transactions, including 837, 835 and 270/271.
• Experience selling healthcare software, revenue cycle solutions or related technology platforms.
• Experience selling to or partnering with practice management (PM) and EHR software vendors.
• Established network within healthcare provider organizations, billing companies or healthcare technology vendors.
• Experience in a high‑growth, startup or transformational business environment.
• Experience with HubSpot, Salesforce or similar CRM platforms.

Compensation

The role offers a base salary along with commission‑earning potential for achieving and exceeding established sales objectives.

What We Offer

• Plenty of opportunities to grow your career
• Comprehensive medical, dental and vision benefits
• 3 weeks of vacation plus 5 personal days to recharge
• Employee stock ownership, RRSP program, 401k + matching
• A chance to give back through community involvement
• Flexible work arrangements to suit your lifestyle

About Harris

Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. ("CSI", symbol CSU on the TSX), Harris has become the cornerstone for CSI’s investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment – both in the people and products that we offer and making investments in acquiring new businesses.

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