Admitting Worker, Sr. (per diem)

Senior Admitting Worker Under the supervision of the Patient Access Services Manager, the Senior Admitting Worker (SAW) primarily operates within a designated work unit, with the flexibility to rotate or be assigned to other areas or sites as outlined in the Admitting Department Expectations. The SAW greets patients, verifies identification, and completes all check‑in procedures. The role requires gathering demographic and financial information, entering it accurately and quickly into the computer system, and handling cash collection and posting as appropriate. Responsibilities Welcome patients and assist with identification. Complete registration and check‑in processes. Coordinate patient escort upon arrival for services or after triage. Collect and post cash as necessary. Utilize hospital information systems to communicate with patients and visitors. Respond to inquiries and comply with Medical Center Policies and Procedures. Maintain a high degree of professionalism and customer service. Qualifications High school diploma, GED, or equivalent. Prior experience in healthcare, insurance-related, or comparable level. Ability to solve problems, analyze data, and recommend changes. Strong multitasking and prioritization skills. Ability to follow instructions and work quickly and accurately in a fast‑paced environment. Demonstrated strong customer service skills, including familiarity with personal computer skills and proficiency in Microsoft Office. Typing speed of 30 words per minute or more. Analytical and grammatical skills necessary to communicate effectively verbally and in writing. Articulate and concise oral communication and the ability to write clearly and concisely. Ability to work collaboratively with a culturally diverse staff and patients/families. Ability to work independently with minimal supervision. Must be able to work on-site in San Francisco. Preferences Two (2) or more years of experience in healthcare, insurance-related, or comparable level. Proficiency in health insurance eligibility and authorization requirements. Experience with Epic, Admissions, Discharges, and Transfers (ADT). Ability to speak English and a second language. Experience working in a hospital, insurance payer, or physician's office setting. Basic knowledge of Medical Terminology. Knowledge of government program regulations, MediCal, Medicare, MIA, CCS, and other third‑party payors. The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. #J-18808-Ljbffr University of California - San Francisco