Benefits Coordinator 2026-099

City of Chicopee

Position:

Benefits Coordinator

Department: Human Resources

Employment Status: Non-Union Non-Exempt Full -Time (40 Hours/Week )

Salary : Grade 08 Step 01-15 $28.75/HR - $40.25/HR

Schedule : Monday Friday 8:00 AM 5:00 PM

Certifications/Licenses Required: N/A

SUMMARY

The City of Chicopees Human Resources is hiring a Benefits Coordinator to perform professional and administrative work supporting current and former City and School employees in the daily administration of the Citys benefits programs. This full-time non-exempt position is responsible for benefits enrollment and changes billing and reconciliation employee and retiree support compliance reporting open enrollment and coordination with benefit carriers and administrators. The position handles confidential personnel benefits and medical information and is expected to maintain accuracy timeliness discretion and responsive service.

ESSENTIAL DUTIES INCLUDE:

• Administer employee and retiree benefit enrollments qualifying life-event changes coverage adjustments cancellations and terminations in accordance with M.G.L. c. 32B and other applicable requirements.
• Reconcile insurance accounts and benefit-related payroll deductions on a regular basis; research and resolve discrepancies and ensure approved changes are accurately reflected in applicable systems and carrier records.
• Review and reconcile applicable deductions associated with Chicopee Contributory Retirement and the Massachusetts Teachers Retirement System (MTRS) as assigned.
• Provide benefits orientation education and responsive assistance to employees retirees managers and other authorized stakeholders regarding available benefits enrollment processes eligibility and administrative requirements.
• Investigate and resolve benefit administration issues with insurance carriers third-party administrators payroll retirement systems and other appropriate parties.
• Plan coordinate and administer open enrollment processes for active employees and retirees including communications enrollment activity record maintenance and follow-up.
• Assist employees by transitioning into retirement with benefit-related requirements and coordination involving Medicare and other applicable coverage requirements.
• Prepare and maintain accurate benefits reconciliation and financial reports for Human Resources Auditing Treasurers and other authorized departments or agencies.
• Maintain accurate complete and confidential benefit records files correspondence and supporting documentation in accordance with applicable retention privacy and confidentiality requirements.

( See attached for full job description )

QUALIFICATIONS

• An Associates Degree in Business Human Resources or in another related field with a minimum of two (2) years of experience in Benefits Administration. - Required

• Or a minimum of a High School Diploma or equivalent with a minimum of four (4) years of experience in Benefits Administration.
• Or an equitable combination of education and/or experience that enables performance of all aspects of this position.

• MUNIS experience. Preferred
• Municipal and/or Public Administration experience. - Preferred

BENEFITS

The City of Chicopee provides its employees (contingent upon employment status) with a robust benefits package which include the following:

Recurring Sick Time

Vacation

Thirteen Holidays Per Year

Retirement Plan and more

HOW TO APPLY

If this opportunity aligns with your skills experience and employment goals apply today through one of the following:

OR

Select: D ownload Application under Tools

Human Resources Department

Chicopee City Hall 2 nd Floor

274 Front Street

Chicopee MA 01013

Questions

Phone:

Email:

The City of Chicopee is an Equal Opportunity Employer .

Required Experience:

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