Employee Relations Specialist

Role Description

The Regional Team Member Relations Specialist reports to the Dir, TM Relations and is responsible for partnering with designated Human Resources operations partners to oversee key employee relations and compliance initiatives aligned to the broader organizational strategy, and work as a trusted advisor providing support and guidance to leaders of all levels. This role performs required tasks and initiatives following established guidelines and procedures, maintaining appropriate documentation and records, and delivering services in a professional and efficient manner.

A day in the life of a Regional Team Member Relations Specialist at Hackensack Meridian Health includes:

• In partnership with HR Operations teams and in collaboration with Legal, conducts thorough investigations into TM concerns, including allegations of harassment, workplace violence, discrimination, retaliation, and employee misconduct.
• Monitors the progress and completion of all corrective actions and progressive discipline flowing from internal investigations.
• Manages, advises on, and conducts investigations involving TMs both virtually and on-site.
• Serves as a consultative partner and resource to the HR Operations teams on complex employment situations.
• Conducts climate assessments and implements risk mitigation strategies in partnership with HR Operations.
• Partners with HR Operations to oversee the implementation of action plans stemming from investigation trends and compliance opportunities.
• Provides support to the HR Operations team on Joint Commission, Department of Health, or other surveys as needed.
• Responsible for handling confidential and time-sensitive material.
• Other duties and/or projects as assigned.
• Adheres to HMH Organizational competencies and standards of behavior.

Qualifications

• Bachelor's degree in a related area or equivalent years of related HR experience.
• Minimum of 5 years of relevant HR experience, including a minimum of 4 years in employee relations and conducting complex investigations.
• Working knowledge of US Federal and State Employment laws including Title VII, ADEA, and FLSA.
• Sound critical thinking, problem-solving, and negotiating skills.
• Strong analytic skills and ability to present data to identify trends and offer strategic advice.
• Excellent communicator with the ability to present information clearly and concisely.
• Objective, approachable, and able to interact effectively with all levels of employees.
• Able to maintain the highest level of personal integrity and confidentiality.
• Adaptable and flexible, motivated to drive results in a fast-paced environment.
• Proficient with either MS Office or Google productivity tools.
• Able to develop processes and manage multiple projects simultaneously.
• Able to support rollout of a proactive TM and labor relations strategy.

Requirements

• Bachelor's degree in Human Resources Management, Labor/Employee Relations, or Business (preferred).
• Bilingual or multilingual verbal communication skills (preferred).
• HR Certification (preferred).

Benefits

• Comprehensive benefits package including health, dental, and vision.
• Paid leave.
• Tuition reimbursement.
• Retirement benefits.

Company Description

Hackensack Meridian Health helps patients live better, healthier lives and supports one another to succeed. With a culture rooted in connection and collaboration, employees are team members committed to advancing the mission of transforming healthcare and serving as a leader of positive change.