Personal Lines Account Manager

Job Details Salary: $65,000 - $85,000 per year A Personal Lines Account Manager manages and services a portfolio of personal insurance clients, ensuring excellent customer service, policy accuracy, and strong client relationships. Key Responsibilities Manage day-to-day servicing of personal lines accounts, including homeowners, auto, umbrella, renters, and other personal insurance policies. Provide proactive communication and support to clients regarding coverage, claims, billing, and policy inquiries. Prepare quotes, remarket accounts, and present coverage options to clients. Review renewals for accuracy, identify coverage gaps, and recommend appropriate policy changes or enhancements. Process endorsements, cancellations, reinstatements, and other policy transactions in a timely manner. Maintain accurate client files and documentation in the agency management system. Collaborate with carriers to resolve coverage or billing issues on behalf of clients. Support producers with new business development by preparing proposals and assisting with client presentations. Stay current on industry products, coverage changes, and market trends to provide informed guidance to clients. Qualifications Property & Casualty Insurance License required (state‑specific). 2–5 years of experience in personal lines account management or related insurance role. Strong knowledge of personal insurance products and coverages. Excellent communication, customer service, and problem‑solving skills. Proficiency with agency management systems (e.g., EPIC, AMS360, Applied) and Microsoft Office Suite. Ability to prioritize multiple tasks while maintaining attention to detail. Equal Opportunity Employer Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Background Checks Jobot may perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. #J-18808-Ljbffr Jobot