Recruiter - Retention & Alumni Coordinator

Job Description

Job Description

The Recruiter, Retention, and Alumni Coordinator is a key member of The Excel Center team, responsible for leading efforts in student recruitment, retention, and alumni engagement. This full-time, year-round position serves two campuses, either Hammond and Gary or Elkhart and South Bend, and supports adult learners 18 and older as they work toward earning their Indiana Core 40 high school diploma.

In this role, the Recruiter, Retention, and Alumni Coordinator develops and executes recruitment strategies, conducts outreach to prospective students, supports retention through proactive engagement, and oversees alumni initiatives. The position works closely with life coaches, teachers, and campus leadership to identify and assist at-risk students, maintain accurate records of student and alumni activities, and foster strong partnerships with the community. By combining relationship-building, organizational, and communication skills, this role ensures students receive the support they need to succeed academically and professionally while strengthening long-term connections that advance The Excel Center’s mission of providing adult learners with a second chance to change their lives. Compensation:

$45,000 yearly

Responsibilities:

• Design and implement recruitment strategies and maintain a calendar aligned with enrollment periods and key community events
• Conduct regular student check-ins to identify barriers and provide proactive retention support
• Partner with the marketing team to create outreach materials and coordinate community partner visits
• Collaborate with life coaches, teachers, and campus directors to identify and re-engage at-risk or withdrawn students and support retention efforts
• Maintain accurate outreach, retention, and alumni records in the student information system and prepare reports for leadership

Qualifications:

• Strong commitment to educational equity and supporting second-chance learning opportunities
• Associate’s or bachelor’s degree in education, communications, social work, or a related field
• Availability for occasional evening and weekend events as needed
• Bilingual in Spanish and English is preferred but not required
• Strong communication and interpersonal skills with the ability to build and maintain positive relationships

About Company

At Goodwill Industries of Michiana, our mission extends beyond providing job opportunities and community support. We are driven by a passionate commitment to creating an environment where innovation, enthusiasm, and collaboration flourish.

We believe that our success stems from the vibrant, people-focused culture we cultivate. Our team is dynamic, energetic, and dedicated to making a real difference. We celebrate creativity and value those who bring a positive, engaging presence to everything they do. Here, you’ll find a place where your ideas are encouraged, your voice is heard, and your influence has the power to inspire and effect meaningful change.

Join us at Goodwill Industries, where you’ll be part of a forward-thinking team that values your unique strengths and contributions. Here, you’ll find a workplace that not only aligns with your values but also empowers you to lead, innovate, and thrive.