Office Manager

Company: Andover Properties LLC

Reports to: Human Resources

Location: New York, NY

COMPANY BACKGROUND

Andover Properties is a rapidly growing investment firm specializing in alternative real estate asset classes including self-storage, manufactured housing, RV parks, small bay industrial, and car washes. Among the largest private owner-operators of self-storage in the United States, Andover invests on behalf of high-net-worth individuals and institutional partners such as TPG Angelo Gordon, Ares, and Heitman. Its self-storage portfolio spans 14 million+ square feet across 180+ properties in 20 states under the Storage King USA brand. Founded in 2003 by Brian and William Cohen, Andover is headquartered in New York City with offices in Miami and San Francisco.

POSITION SUMMARY

We are seeking an experienced, highly organized, energetic, self-starter, proactive, and detail-oriented Office Manager to oversee the day-to-day operations of Andovers New York headquarters and provide essential support to executive leadership. This role is the operational heartbeat of our officeresponsible for everything from vendor management to executive calendar support, corporate event catering, and travel coordination. The ideal candidate takes pride in a well-run office, anticipates needs before they arise, and brings a polished, can-do attitude to every task, including the unglamorous ones. Someone who loves coming to the office and sets the tone for a professional, welcoming environment.

KEY RESPONSIBILITIES

Office Operations & Facilities

• Own all aspects of daily office operations: mail distribution, supply management, equipment maintenance, and ensure the office is consistently clean, organized, and well-stocked.
• Serve as the primary point of contact for building management, coordinating maintenance requests, repairs, and follow-up to resolution.
• Manage vendor relationships for office services (cleaning, catering, supplies, technology, security), including contract oversight and invoice processing.
• Oversee office technology needs in partnership with ITconference room AV setups, printer maintenance, and general equipment coordination.
• Manage the office budget, tracking expenses and identifying cost-saving opportunities.
• Develop and maintain office policies, procedures, and operational documentation.
• Support real estate and lease-related administrative matters as needed in coordination with leadership.

Corporate Events & Culture

• Lead logistics planning and execution for the annual corporate meeting, town halls, and all-hands events.
• Coordinate catering for corporate events, team lunches, and office gatherings.
• Support culture and employee experience initiatives, including team celebrations, office traditions, and morale-building activities.
• Partner with leadership on holiday gifting strategy and execution (sourcing, packaging, and mailing).

Travel Program Management

• Manage the corporate travel portal and ensure the program operates efficiently and within policy.
• Oversee travel processes, guidelines, and vendor relationships; assist with complex or executive travel arrangements as needed.

Industry & Association Coordination

• Manage the companys annual conference registration process across all relevant industry events.
• Audit and process association dues on an annual basis, ensuring accuracy and timely payment.

QUALIFICATIONS

Required

• College degree preferred
• 37 years of experience in office management, facilities coordination, or corporate operations.
• Demonstrated experience managing vendors, budgets, and office systems.
• Strong proficiency in Microsoft Office Suite; comfort with expense management and facilities tools.
• Excellent written and verbal communication skills with a polished, professional presence.

Skills & Competencies

• Exceptional planning, prioritization, and project management abilities.
• Strong vendor management skills; comfortable negotiating and holding vendors accountable.
• High attention to detail with a proactive, solutions-first mindset.
• Ability to anticipate needs, solve problems before they escalate, and continuously improve processes.
• Collaborative and team-oriented, yet able to work independently with minimal oversight.
• Flexible, nimble, and comfortable wearing many hats in a fast-paced, entrepreneurial environment.

Preferred

• Notary certification or willingness to obtain.
• Experience in a real estate, financial services, or professional services environment.

BENEFITS

Competitive salary commensurate with experience | Discretionary performance bonus | Health, Vision & Dental insurance | 401(k) with match | Paid holidays and vacation

This is a full-time, in-office role based at Andovers New York City headquarters. Standard business hours apply, with occasional flexibility required to support events, facilitys needs, or executive priorities.

EQUAL EMPLOYMENT OPPORTUNITY

Andover Properties is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

COMPENSATION

The salary range for this position is $68,000 $73,000 annually . Final compensation will be determined based on the candidate's experience, skills, and qualifications pay scales with experience.