Creative Operations Manager

Role Description

The Brand Studio team at Kit is exceptional at what they do, and right now, too much of their time is going toward managing work rather than doing it. We need a skilled Creative Operations Manager and producer who can take ownership of how creative work gets triaged, scheduled, and executed so the Brand Studio team can stay focused on what they do best.

This role exists to bring structure and flow to a creative team. You'll own the intake and scoping of creative requests across the company, build and maintain a realistic sprint schedule, and keep projects moving by removing blockers, communicating clearly, and making proactive recommendations when priorities shift. You'll also take a systems-building approach to how we plan and schedule work, including building improvements to our internal capacity planning tool so the way we plan gets better over time.

If you love the operational side of creative work, are energized by cross-functional communication, feel confident building systems using AI and can hold a firm but collaborative line on scope and deadlines, this role will feel like a good fit.

Qualifications

• 3+ years in a project management, production, or creative operations role, ideally supporting a creative or brand team
• Experience managing intake and prioritization across a high volume of requests from multiple internal stakeholders
• Track record of building or improving project management systems, not just maintaining them
• Experience using no-code or AI-assisted tools to build lightweight internal tools or automations, even informally
• Experience working cross-functionally with marketers, designers, and creative directors to align on scope and timelines
• Comfortable working in a remote-first environment where documentation and async communication do a lot of the heavy lifting

Requirements

• Managing creative or production workflows — intake, briefing, scheduling, and delivery
• Communicating clearly about scope, capacity, and tradeoffs with both creative and non-creative stakeholders
• Running sprint or project planning across multiple concurrent workstreams
• Keeping projects moving in a remote, async environment without needing to be the loudest voice in the room
• Working fluently in Notion (or a comparable project management tool) and understanding how to build systems other people actually use
• Comfortable using tools like Claude Code (or similar) to build or improve internal tools that support planning and scheduling — you don't need to be an engineer, but you should be excited to vibe-code your way to a better system

Benefits

• Part-time independent-contractor engagement (20 hours/week)
• Billed at a contract rate of $6000/month depending on experience
• Initial 6-month contract with the opportunity to renew based on business need
• Contractor is responsible for their own taxes and insurance and invoices Kit monthly

How to apply

We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process:

• Hiring manager interview (45 min)
• Panel interview (60 min)

We’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context.

Company Description

Kit is an email-first operating system for creators who mean business. We help creators grow and monetize their audience with ease. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform.

More importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote.

We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next.