Remote Lead CSM - Premier Accounts & AI Adoption
Relativity
Relativity is seeking a Lead Customer Success Manager to oversee Premier Tier accounts and drive AI adoption across the customer base. You will coordinate the account team, ensure high-quality success programs, and own executive-level reporting that aligns with C-suite priorities. You will lead AI adoption and change-management initiatives, shape workflows, and develop playbooks for the CSM team. Strong strategic and relationship-building skills are essential to balance renewal risk and growth #J-18808-Ljbffr
Vacancy posted 3 days ago
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